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Re: VMware - backup doesn't finish in data protector 7

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How did you set OB2IPCKEEPALIVE?  Assuming this is emulating a Windows server, you need to add these linse to the 'omnirc' file

 

            OB2IPCKEEPALIVE=1                              Activates the KeepAlive mechanism

            OB2IPCKEEPALIVETIME=900                expressed in ms, 900 is 15 minutes

            OB2IPCKEEPALIVEINTERVAL=60        Time between sending out the KeepAlive packets

 

You need to save teh file as

 

Program Files -> Omniback -> omnirc

 

making sure that teh filename does not have any extension, like 'txt' or 'tmpl'.  You also need to stop and restart the DP INET service

I would also recommend that you implement KeepAlive on the Media agent


Re: Data Protector with Advanced GRE Web Plugin

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Since you have 902 version.Go to client->select Vcenter server imported host->properties->Login-> check the box for "Enable Vmware GRE plugin" this will do the same.

Data Protector IDB Backup

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Query: I have a DP 8.10. I want to replicate the LUN containing IDB to cross site LUN ( do not want to use stand by Cell Manager ) instead of taking the backup of IDB on virtual Tape. Please tell me know if its a good idea ?

 

In case of DR, recovery of IDB would be faster as in this case  IDB backup is on disk ( LUN replicated) . Do you agree ?

 

 

Thanks 

Looking for your opinions

DP 8.0 MMD Stopping

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Hi all

 

Having an odd one for a week now. Really hoping for some suggestions here - DP is handling all backups for roughly 50 servers including HV-Cluster, Hosted Exchange DAG Environment etc.

 

Server 2008R2 - DP8.0

Tape Library and D2D Disk Storage (File Library).

 

All jobs indicate:

 

[Warning] From: BSM@*SERVER*"VM - HCDB01" Time: 4/10/2015 6:00:08 AM

            Cannot establish connection with the Media Management database.

            Backup is waiting for the Media Management database to be accessible.

 

[Critical] From: BSM@*SERVER*" "VM - HCDB01" Time: 4/10/2015 7:00:16 AM

            Could not establish connection with MMD within 60 minutes.

            Session will be aborted.

 

[Minor] From: BSM@@*SERVER*" "VM - HCDB01" Time: 4/10/2015 7:01:24 AM

[61:4010]        Pool "" not found in the database.

 

[Minor] From: BSM@*SERVER*" "VM - HCDB01" Time: 4/10/2015 7:01:24 AM

[61:4010]        Pool "" not found in the database.

 

[Critical] From: BSM@*SERVER*" "VM - HCDB01" Time: 4/10/2015 7:01:24 AM [12:1243] Device not found.

 

 

If i restart the services/server it will work for a short while and break again.

 

Research coming up blank for fixes. Some data output below.

 

 

>omnidbcheck -extended
Check Level             Mode                    Status
===========================================================
Database connection     -connection             OK
Schema consistency      -schema_consistency     OK
Datafiles consistency   -verify_db_files        OK
Database consistency    -database_consistency   OK
Media consistency       -media_consistency      OK
SIBF(readability)       -sibf                   OK
DCBF(presence and size) -bf                     OK
OMNIDC(consistency)     -dc                     OK
DONE!

 

>omnisv -status
    ProcName      Status  [PID]
===============================
    crs         : Active  [320]
    mmd         : Active  [7608]
    kms         : Active  [5052]
    hpdp-idb    : Active  [4828]
    hpdp-idb-cp : Active  [3876]
    hpdp-as     : Active  [7048]
    omniinet    : Active  [2876]
    Sending of traps disabled.
===============================
Status: All Data Protector processes/services up and running.

 

If I run a job it will then indicate the error:

Cannot establish connection with the Media Management database.

 

Then Output for omnisv -status changes to: (MMD: DOWN)

>omnisv -status
    ProcName      Status  [PID]
===============================
    crs         : Active  [2964]
    mmd         : Down
    kms         : Active  [2908]
    hpdp-idb    : Active  [9012]
    hpdp-idb-cp : Active  [8924]
    hpdp-as     : Active  [8024]
    omniinet    : Active  [7040]
    Sending of traps disabled.
===============================
Status: At least one of the Data Protector processes/services is not running.

 

 

 

Event Log is also tossing out the below in Application log:

 

Event ID 1000 - Application Error

Faulting application name: mmd.exe, version: 8.0.596.0, time stamp: 0x5199e4b2

Faulting module name: facade.dll, version: 0.0.0.0, time stamp: 0x5199e2a0

Exception code: 0xc0000005

Fault offset: 0x00000000002f3597

Faulting process id: 0x1ec0

Faulting application start time: 0x01d061b31e0bab35

Faulting application path: C:\Program Files\OmniBack\bin\mmd.exe

Faulting module path: C:\Program Files\OmniBack\bin\facade.dll

Report Id: 08f4a717-d8c1-11e4-a2b7-18a905551156

 

 

 

Also Event ID 1000

 

Faulting application name: bsm.exe, version: 8.0.596.0, time stamp: 0x5199e4bc

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c78c

Exception code: 0xc00000fd

Fault offset: 0x0000000000002162

Faulting process id: 0x2290

Faulting application start time: 0x01d06cc94fb5b56f

Faulting application path: C:\Program Files\OmniBack\bin\bsm.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: fc388f1c-d8c9-11e4-a2b7-18a905551156

 

 

 

 

Faulting application name: omnidbutil.exe, version: 0.0.0.0, time stamp: 0x5199e4d4

Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time stamp: 0x4ca2e32e

Exception code: 0x40000015

Fault offset: 0x0000000000042686

Faulting process id: 0x518

Faulting application start time: 0x01d0711dd079614f

Faulting application path: C:\Program Files\OmniBack\bin\omnidbutil.exe

Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa83d7e3c\MSVCR90.dll

Report Id: 0ed3b1b7-dd11-11e4-9003-18a905551156

 

I have tried to include as much info here as possible with my limited DP knowledge. Please request additional info if required and how to obtain it.

 

Thank you in advance for any advise.

 

Regards

 

 

Re: VMware - backup doesn't finish in data protector 7

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Check if there are still processes active on your vCenter.

Sometimes Snapshot Cleanup takes longer in background, causing the Job to stale.

Another Possible Cause is hanging vepa_bar.exe on your BackupHost, check for those and kill them.

After that I recommend to also clean up <omni>\tmp\ and <Windows>\temp\vmware-SYSTEM\

Re: DP 9.02 GUI get hangs or respond very late

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Hi

   

      Setting UseJCEForRestartResume=0 doesnt improve the GUi performance.

 

      We are having the exact problem as described. @Svedfurgan, did the hp support solved your case?

 

      From my point of view this is related with the omnirpt.exe (no, we are not using reporting and/or notifications in our tasks) + java + the microsoft january patches that were installed in our cell manager the same day that our issue started.

 

     Since I dont accept as a solution an operating system patch uninstall, I´m going to open a support case with HP.  i´ll come back with more info. as soon as possible.

 

    Thanks for all your help.

     

Re: DP 8.0 MMD Stopping

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looks like you are running in a Bug in libfacade.dll or bsm.exe, there are plenty of those.

Open a Case with HP and recreate the issue in Debug-Mode (Range 1-500).

Also check if you can Upgrade your CellManager to a later Patch-Level.

Bundle b801 fixed some MMDB Issues while handling corrupt MediaInfo and Hostnames.

 

Re: Data Protector IDB Backup

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To do this LUN Clone you would need to suspend all activities in IDB, basically shuting everything down.

If that works for you this can be an option.


DP9 client on windows-7 - service is missing

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Hi all,

 

I need to bakcup a Windows 7 desktop  system. I install the client program and I'm supprised that the service is missing. There is no "Data Protector Inet" service on the system, and "telnet myhost 5555" doesn't work.

 

An idea ?

Thanks for your help

Re: DP9 client on windows-7 - service is missing

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Did you execute the Installer with "Run as Administrator"?

It will complete without that and claim success but does practically nothing.

Re: Data Protector trial version licensing

Re: Data Protector with Advanced GRE Web Plugin

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Hello,

 

I did it, but don´t woks.

 

The following message appears:

 

Script failed. Cannot get information from remote host.

 

 

Thanks.

 

Cleber

Re: DP9 client on windows-7 - service is missing

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:) @svollrat, you're right. 

 

Thanks, it's working !

 

Re: DP 9.02 GUI get hangs or respond very late

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Hi GuillerminGo,

 

Still HP backline L3 enginners are working on this case. Earler they have provided a fix QCCR2A60515_TM1.zip but it doesn't help us. After applying the binaries still issue persist. Now uploaded the db80>dcbf & db40>dcbf for backline enginner to simulate the issue in Lab.

 

Waiting for the update from HP now.

 

 

Regards,

Re: How to check software binary compiled time details on HP-UX


DP Upgrade help

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Dear Team,

 

I have been asked by a client to upgrade DP from version 6.00 to 9. The existing Cell server is hosted on windows 2003.

I understand that the direct upgrade from DP 6.00 to DP 9 is not possible. Before I commit something to the customer, I want the OS compatibility matrix of DP9. I had made a lot of search but can not find one in HP site. May I get a link to the DP9 compatibility matrix.

 

Also, please suggest the best possible method to follow, for this upgrade or migration, ensuring that the existing backup is usable for a period of atleast the volume expire.

 

Thanks and regards

Shinoj 

Re: HP Backup Navigator 9 - Error when adding Cell Manager

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Hello,

 

I got the same problem.

 

Can you explain a little more on how to use no capitals in database name?

 

I tried it when adding new cell manager but that does not seem to work.

 

The main db is called "BackupNavigator", but I don't know how to change that and I don't recall specifying that name during install.  Seems to me that the DB name is by default somewhere in the script.

 

Thanks

 

One hour later:  OK, so just uninstall the rpm and rerun the install....sh.  Log back in for the first time and rerun the wizard.  You can choose db name.  It indeed works afterwards if the dbname is in lowercase.

 

Thank you for pointing it out!

Re: DP Upgrade help

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Hi, I was in the same situation and did the update with following steps : - Update DP to 6.21 - Moved DP to Windows 2008, which, at my knowledge, the only version supported for 6.21 and 9. - Update DP to 9 If needed you can next move to Windows 2012. MbG, Claude

Re: DP 8.0 MMD Stopping

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Thank you 

 

Updating to 8.01 and upgrading all agents seems to have resolved this issue.

Procedure to upgrade DP 6.2 to DP 9.02 on HP-UX ( new cell manager server and hostname)

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Hi,

 

I am wanting to take DP 6.2 on HP-UX with hostname x and upgrade  to DP 9.02 on a new server running HP-UX with hostname y.

Can anybody please provide the steps that are required?

 

I suppose that if we wanted to change  the new DP 9.02 server hostname from y to x afterwards that would also be possible?

 

Kind Regards

Graham

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