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Re: Reached its inactivity timeout of 300 seconds.

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You didn't mention what version of Data Protector, or what the OS-type of teh cell manager is, so, I can't be real specific

 

Edit the 'global' file on the cell maanger, and find this line

 

# SmPeerID=WaitForInMinutes

 

Description of variable:

 

# default: 5 minutes
# This    timeout    is   used   by   all    Session    Managers
# (BSM/RSM/MSM/DBSM).  If the new connection was  established to
# the    Session    Manager    (for    example:   the    started
# Disk Agent/Media Agent  has  connected   to  SM,  new  monitor
# (xomnimonitor/omnistat) has connected to SM...)  the connected
# client should  identify (send its name and version)  itself to
# the Session Manager in the specified time.  If the client does
# not  identify   itself  in  the  specified   time,  SM  closes
# connection to the client.

 

Make a copy of this line, , and edit either one of the lines to remove the # sign and the 'space' that follows, and set the value to 10 minutes

 

SmPeerID=10

# SmPeerID=WaitForInMinutes

 

Save the file, stop and restart DP

 

Don't make the value any larger than 10, if something else is causing this, then all giving the varaible a larger value will do is increase the amount of time it takes to time out


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