Problem:
After updating to DP 8.1, the hpdp-idb service does not start:
> omnisv -status
ProcName Status [PID]
===============================
crs : Active [3464]
mmd : Active [5364]
kms : Active [5440]
hpdp-idb : Down
hpdp-idb-cp : Active [5604]
hpdp-as : Active [4284]
omniinet : Active [4980]
Sending of traps disabled.
===============================
Status: At least one of the Data Protector processes/services is not running.
If, prior to the DP 8.1 upgrade, DP 7 or 8.0 had all files in a common directory, for example
C:\Program Files\OmniBack
or
D:\DataProtector
We have found that the update to DP 8.1 creates a file "C:\Program" and does not clean it up after the installation, even it has been successfully.
It looks like this file is only left over in case of updating DP installations that utilize a common directory.
Look for the folder '\Program' and delete it for example
C:\Program
or
E:\Program
