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Re: 8.1 install can't connect to clients

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Can you explain this in a little more detail:

 

"I've also tried manually installing the client, but when I try to connect to the server I get an insufficient permissions error"

 

Connect to server?  Which server, the client or the cell manager?

 

Have you checked hostname resolution:

 

From Installation server

    nslookup client_hostname

    nslookup client IP address

 

From the client:

 

   nslookup cell_manager_hostname

   nslookup cell_manager IP address

 

Is the DP INET service running on the client system?

 

Have you followed the requirements for installing on a client system

 

To install a Windows client, you must have the Administrator rights. The Windows system that will

become your future Data Protector client system must meet the following requirements:

 

Have sufficient disk space for the Data Protector client software. For details, see the HP Data

Protector Product Announcements, Software Notes, and References

 

Have port number 5555 (default) free.

Have the Microsoft implementation of the TCP/IP protocol installed and running. The protocol

must be able to resolve hostnames. The computer name and the hostname must be the same.

Ensure that network access user rights are set under the Windows local security policy for the

account performing the installation

Due to the security restrictions imposed by the Windows operating system, Installation Server

can be used to remotely install clients only in the same domain

When installing clients remotely to Windows Vista, Windows 7, or Windows Server 2008

systems, you must use one of the following accounts:

A built-in administrator account on the remote system. The account must be enabled and

with disabled Admin Approval Mode.

A domain user account, which is a member of the local Administrators user group on the

remote system.

 

One other thing, regarding this comment

 

"Is there a port that needs to be opened, or a feature that needs to be enabled for this to work?"

 

If the client is behind a firewall, it needs to be installed locally, and IMported into the cell. Part assignment comes later


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