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Exchange Granular Recovery Extension GRE

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Hi all

I have a problem with GRE, this is my environment:

 

Exchange 2010 on Windows Server 2008 R2

Exchange 2013 on Windows Server 2008 R2 (we are migrating to)

Cell Manager 8.12

 

We have installed on Exchange 2013 the following agents:

User Interface

Documentation

Disk Agent

MS Exchange Integration

MS Exchange Server 2010+ Integration

MS Single Mailbox Integration

MS Volume Shadow Copy Integration

MS Exchange Granular Recovery Extension

 

all versions 8.10 with bunbled patch 812

 

The problem is that when i open the snap-in on the Exchange 2013 Server and click on a menu in left pane, it ask for username and password for remote power shell configuration, but always the response is (using domain administrator, the same i'm logged in):

 

User does not have required roles.

User should be member of the following roles/groups:

1. Organization Management (yes, i can edit the whole Exchange Configuration)

2. Discovery Management (yes, on the Admin Center and in Active Directory the Administrator is member of Discovery Management group)

3. Mailbox Import Export (i add the role in the Organization Management group and i can import/export a mailbox from/to pst via Admin Center or powershell)

 

Has anyone had a similar problem? I have installed a lot of Exchange with the GRE and work perfectly, this time i can't understood what i'm missing. This is my first 8.12 installation, can be a bug in the last patch bundle?

 

PS: on the Exchange 2010 server the GRE do not even open (addin snap-in popup forever...) but is not a problem if it's work on 2013

 

Thanks

 

Matteo

 


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