Hi all I have been trying to restore an Exchange 2010 Sp2 RU6 mailbox for a user via restoring the database file only to a temporary location option from within a DP 6.21 full exchange 2010 backup. I had been in touch with HP but have found out since our SAID is expired so hoping someone in this forum could asist.
I will try and load as much info as I can regarding the environment and what has been done so far, just changing domain & server names for posting.
The environment is a Windows AD containing a Windows 2003 R2 SP2 x86 Cell Manager and a Windows 2008 R2 x64 standalone non DAG Exchange 2010 SP2 RU6 mail server. The backup unit is a HP library and media is LTO4. We do not have single mailbox option or GRE.
I have tried restoring from one particular full backup that was successfully taken and tried from more recent backups as well with the same failed result.
Data Protector version and patches installed per server:
cm.ourdomain.local (Cell Manager & Installation Manager)
Patch level Patch description
===========================================
DPWIN_00665 Core Component
DPWIN_00664 Cell Manager Component
DPWIN_00666 Disk Agent
DPWIN_00611 User Interface
DPWIN_00540(b621) Automatic Disaster Recovery Module
Number of patches found: 5.
ex1.ourdomain.local (Exchange 2010 Server)
Patch level Patch description
===========================================
DPWIN_00665 Core Component
DPWIN_00665 Core of Integrations component
DPWIN_00666 Disk Agent
DPWIN_00540(b621) Automatic Disaster Recovery Module
QCCR2A31286_TM2 vssbar.exe Test Binary
Number of patches found: 5.
Exchange server has the MS Exchange Server 2010 Integration components installed.
I have applied SSPNT621_007 to the cell manager and exchange server as advised by HP Support when call was in progress.
Backup media concerned (have tried more recent backups as a test)
Medium Label Medium ID Free Blocks
===============================================================================
[TAPE49] THURSDAY 053016ac:534f7581:1880:0001 0
[TAPE50] [TAPE 50] THURSDAY 053016ac:541a93c8:0434:0001 760297792
Taken from the restore session report when trying to restore an error occurs as below:
[Normal] From: RSM@cm.ourdomain.local "" Time: 21/10/2014 8:31:13 AM
Restore session 2014/10/21-3 started.
[Normal] From: OB2BAR_E2010_BAR@ex1 "MS Exchange 2010 Server" Time: 21/10/2014 8:31:15 AM
Analyzing MS Exchange Server 2010 environment.
[Normal] From: OB2BAR_E2010_BAR@ex1 "MS Exchange 2010 Server" Time: 21/10/2014 8:31:55 AM
Restoring database SSGUserMailboxes :
Restore mode : Restore files to a temporary location
Session ID : 2014/10/21-1
Restore only this backup : TRUE
Target client/s : ex1.ourdomain.local
Restore location : G:\RestoreDB
Restore options : Perform database recovery - FALSE
Restore database file only - TRUE
[Minor] From: OB2BAR_E2010_BAR@ex1 "MS Exchange 2010 Server" Time: 21/10/2014 8:31:55 AM
Getting the restore information from IDB and creating the restore chain failed for database SSGUserMailboxes(7f5a9cb7-f175-42fb-8bd9-3923ce63c8fa).
[Critical] From: OB2BAR_E2010_BAR@ex1 "MS Exchange 2010 Server" Time: 21/10/2014 8:31:55 AM
No mailbox database copy can be selected for restore/instant recovery.
[Normal] From: RSM@ssg-mgmt1.ourdomain.local "" Time: 21/10/2014 8:32:31 AM
OB2BAR application on "ex1.ourdomain.local" disconnected.
I have run a check on the IDB and no errors have been reported.
Restoring to a new mailbox database and also selecting to restore into a recovery mailbox database gives the same errors. I had created the recovery mailbox database on the exchange server and set the option to allow overwrite.
The location I am trying to restore to has enough free space to receive the restore file.
Not sure what else I can try.
Regards,
Stuart