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Re: DataProtector 8, Scheduled Copy jobs hangs / Patches to 8.0

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No patches yet for DP 8

 

You can get the session report to see what was the time of failure, and check that against the debug.log file, that may give you some very rudimentary information.  I would check the Cell Server, Disk Agent and Media Agent.  However, the debug.log file does not supply very much useful information, unless there was some problem with the IDB

 

I would also check the Applications Event log, and the System Event log on the Cell Server, Disk Agent and Media Agent.  Sometimes, some other application, like a virus checker, for example, can cause something like this, especially if the failure happens at about the same time.

 

However, you will probably need to open a case, and implement debugging on the Schedule file to catch the error


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