Make sure any firewall is allowing tcp/9387 and tcp/9388
Update c:\ProgramData\OmniBack\omnirc with:
# BMA error message when talking to xxx data center
OB2SHMIPC=0
OB2IPCKEEPALIVE=1
OB2INETTIMEOUT=10
OB2IPCKEEPALIVETIME=900
OB2IPCKEEPALIVEINTERVAL=60
# StoreOnceSoftware firewall ports opened
OB2_STOREONCESOFTWARE_COMMAND_PORT=9387
OB2D2D_DATA_PORT=9388