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Data Protector - Support Tip - New fixes for DP 8

Data Protector 8 was almost a brand new release as far as the Internal Database is concerned.  It was transitioned from the RAIMA database to a PostgreSQL model

 

There have been several problems discovered in this transition that have been fixed with Site-Specific Patches (SSPs)

 

These patches should only be requested and applied if one of the actual symptoms occur

SSPUX800_001                  HPUX
SSPLNX800_002                Linux
SSPNT800_002                  Windows

 

Symptoms

===========================================================

1.      The GUI is crashing when browsing files to restore.

2.      There are inconsistencies in the Data Protector Omniinet,

          Volume Restore Disk Agent (VRDA), and Restore Disk Agent (RRDA)    functionality.

3.      IDB check reports media inconsistency and IDB backup fails after upgrade

4.      MMD ends abnormally during backup

5.      omnidbcheck -dc ends abnormally because of null reference

         Exception on media with missing positions

6.      Upgrade of dcbf failed on linux and hpux

7.      CSM ends abnormally during object copy

8.      Unable to create NDMP drive: GUI reports DBAxxx errors

9.      Cannot delete pre-upgrade media pool:

        GUI reports DBAxxx errors

10.     Cannot backup IDB - licensing problems

11.     xSM reports [61:4039]  Following error occurred while storing detail catalog

12.     The "GB Written:" from

                      omnirpt -report -single_session -session <session_id>

        is multiple time larger than object size.

13.   omnirpt -list_sessions shows wrong value for "GB Written" for each session

 

The SSP installation instructions are contained in the SSP description

 

      ===================

 

SSPUX800_002           HPUX

SSPNT800_003           Windows

SSPLNX800_003         Linux

The fixes in this Site Specific Patch are only for the

symptoms and environment specified. This patch is a hot-fix

only, and has not been completely regression tested.

 

If your Data Protector environment has not been diagnosed by

HP as having this specific problem, installing this patch

may have detrimental consequences

 

This SSP is actually a script that corrects several corrupt IDB problems.  It may take several hours for the script to run, known values

60GB IDB:  over 2 hours
220 GB IDB: over 7 hours

Symptoms

===========================================================

1.  omnidbcheck -media_consistency failed

2.  CSM crash

3.  omnidbutil -list_pools fails due to negative values in media blocks used in upgraded database

4.  MMD ending abnormally during backup

5.  Object copy session on DP 8.0 fails with error:

    Internal error: DbaXXXX functions in copy session.

 

          ==================

 

Once again, these SSPs should NOT be installed pro-actively, only if you and encountering one or more of the symptoms shown.  Open a case with the Response Center to make sure that they agree that your problem can be addressed by one, or both of the SSPs, and the Response Center will obtain the SSP for you

 


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