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Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion

Hello,Firstly I would suggest you to upgrade to DP 9.06.Then can you give us more information.Is you backup host (the one with the VEAgent) is also the vCenter server ?What is your vCenter version ? 

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Re: ipc read error

Can you upgrade to 9.06 first to see whether or not the issue is solved ?If not, you'll need to generate the debugs and open a case to know what is going wrong.

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EADR Windows Server 2012R2 and HP DP 9.06

Hello!I have DP 9.06 (Cellmanager) installed on Windows Server 2012R2 (was an upgrade from Server 2008R2).I have Severs Windows Server 2008R2 and Windows Server2012Rs I want to backup with EADR.WAIK...

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Re: EADR Windows Server 2012R2 and HP DP 9.06

Hello,You need Windows PE (and the Deployment tool is a prerequisite or vice versa) 

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Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion

Hello,Kindly note that we upgraded the HP DP to 9.05 still with same error.And regarding the backup host, yes it is the vcenter server also.vcenter version is 6.0.please advise,

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Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion

ok it's a known issue.This is a VMware issue. You'll find your answer here : http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2120818 

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Restore issue to vcenter 6.0U1

Restore issue to vcenter 6.0U1The backups of the vm's in vcenter 6.0U1 are running perfect.I only have issues with the restore of a vm.When the restore is done I see the vm in the inventory grayed out...

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June 23rd: Online Expert day Data Protector!

Hello Everyone,Data Protector  is hosting an Online Expert Day on June 23rd, 2016!  Mark this on your calendars!If you are a customer with a support contract, then we would like to invite you to join...

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(DP) Support Tip: Minimizing the Size of Data Protector Debugs

Sometimes collecting Data Protector debugs can be challenging because of the disk space required where the debugs are written to.  There are several strategies that can assist with managing this:1) The...

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Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion

Hello,As we understand that the work arround solution is to separate the Vcenter from the HP DP host.And as other solution to copy those files to backup directory.It is right ?So if we decide to go...

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Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion

Hello,Yes you have understood the two options.For the second scenerio, you should document it because it may be helpful in case you need to reinstall DP and the folder is removed.I've done it several...

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AIX extremely slow backups over LAN

HP DP Cell manager is 9.06 is running on Windows 2012. AIX 6.1.0.4 on P520 ServerHP DP 8.1 or 9.0, Client and Media agents installed (8.0 on one server) updated to 9.0.Regardless of network...

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[61:4001] Error accessing the database, in line 4615, file ..\bsmutil.c.

[Critical] From: BSM@cellmanager "adhoc" Time: 5/12/2016 9:25:20 PM[61:4001] Error accessing the database, in line 4615, file ..\bsmutil.c.Database subsystem reports: "Database internal error - see...

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Re: Backup failure with "Drive-based encryption" selected

I just want to inform you that the recommended fix was sent by support and solve the issue, now the backup jobs using tape drive level encryption is working as it should, case closed.

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Re: AIX extremely slow backups over LAN

Are you using any omnirc parameters on the AIX client or media agent?Regards,Sebastian Koehler

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[64:121] No suitable device found to complete the operation.

After installation of DP 9.06 patch we have a problem.Some copy sessions are failing with error message: [64:121] No suitable device found to complete the operation.We found article with the same...

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(DP) Support Tip: Change Block Tracking cannot be enabled

Sometimes Data Protector cannot enable CBT for a certain Virtual Machine. Then we will probably see an error message like this in the session log:[Major] From: VEPALIB_VMWARE@myserver "/mydatacenter"...

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Re: [61:4001] Error accessing the database, in line 4615, file ..\bsmutil.c.

Hey Robert,this was a known issue on earlier Data Protector A.09.00 versions. What patch bundle are you running? R-Sessions are operations such as loading a media using UMA.Regards,Sebastian Koehler

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(DP) Support Tip: [64:25] Cannot perform copy operation due to minimum number...

Sometimes it may occur that copy sessions complain about the number of devices available.[Normal] From: CSM@win0011095.engel.int "EMS-DATABASE-ONL-W-LTO6-COPY_MAN"  Time: 2016-05-10 07:28 Copy session...

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Re: DP error 12:8019 and RETVAL 8010

The Sun that creates a very tenuous atmosphere (the heliosphere) for billions of kilometers into space. This wind has a particle density of 5–10 protons/cm3 and is moving at a velocity of 350–400 km/s...

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