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Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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The problem started 5/21/2015, after that date, no backups

I do see a lot of errors in the debug log, one saying "Error building mpos list"? on 5/20/2015

see attached debug_log

My HealthCheck log looks good until 5/22/2015 (attached)

The patches was up to date for a long time, since this version is old.

unablet to do a omnidbcheck due to velocis....

 

# /opt/omni/sbin/omnidbcheck -quick
[12:1166] Velocis daemon error - the daemon is probably not running.
# /opt/omni/sbin/omnidbcheck -extended
[12:1166] Velocis daemon error - the daemon is probably not running.
#

 

Thanks for looking into this.


Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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hi,

 

omnidbceck -extended????

 

I found other notes:

 

  • The most likely cause is that the Data Protector database service (rds.exe) has died. Sometimes simply stopping and restarting the Data Protector services will rectify this.
  • The system may have crashed during a backup and this error is reported on a reboot.
  • A backup session may have hung and the Data Protector processes and services were killed due to the inability to stop the session/services normally.
  • A check of the RDS.* log files under %OMNIBACK_HOME%\server\db40\datafiles\catalog can be useful in identifying the cause of the problem.

High CPU for RDS and RDS crashing is usually caused by memory allocation problems. To avoid the problem in the future check the kernel for maxdsiz and add the omnirc variable _M_ARENA_OPTS=1:32.

1) Is there enough memory and shared memory on the system?

The DP Release Notes state the minimum kernel parms for:

- maxdsiz (Max Data Segment Size) to at least 134217728 bytes (128 MB).   <<<< If problems persist with RDS then increase higher.

- semmnu (Number of Semaphore Undo Structures) to at least 256.

2) Add environmental variable to the .omnirc file on the cell manger. Rename /opt/omni/.omnirc.TMPL to /opt/omni/.omnirc and add the uncommented statement:

_M_ARENA_OPTS=1:32

Then restart the DP daemons.

Explanation:

On HP-UX memory usage by process is limited to approximately 960 Mb (if MAXDSIZE variable is set lower than limit is even lower) multithreaded processes by default because of some memory locking optimizations use 4 arenas per process. This means that each of 4 threads in process has its own memory arena. This can cause processes to use 4 times more memory as it should (each thread has its own block of same data).   _M_ARENA_OPTS environmental variable is used to set the number of arenas.

 

 

 

Get reports from "omnidbuitl -info" and "omnidbutil -extendinfo" ,and post, looks like some corruption on you IDB.

 

Also , the space on hard drive is fine??

 

Regards

 

 

Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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the RDS.log files does give me some good information about a Fatal error...

maxdsiz is very high at 1073741824

 

# cat RDS.log
[04-Jun-2015 10:11:29]  CATPATH Variable         /var/opt/omni/db40/datafiles/catalog/
[04-Jun-2015 10:11:29]  Cache Pages                    3000
[04-Jun-2015 10:11:29]  Minimum Unmodified Cache Pages 10
[04-Jun-2015 10:11:29]  Checkpoint Threshold           40
[04-Jun-2015 10:11:29]  Maximum Checkpoint Buffer      300000
[04-Jun-2015 10:11:29]  Change Log Size                2000000
[04-Jun-2015 10:11:29]  Delay TRE's                    0
[04-Jun-2015 10:11:29]  **** Recovery Check ****
[04-Jun-2015 10:11:29]  RECOVERY REQUIRED
[04-Jun-2015 10:11:29]  RECOVERY: change log file=/var/opt/omni/db40/logfiles/syslog/rAAABNRN.chg
[04-Jun-2015 10:11:29]  RECOVERY: pass 1, discover last checkpoint address
[04-Jun-2015 10:11:29]  RECOVERY: checkpoint address=321527, EOF=327671
[04-Jun-2015 10:11:29]  RECOVERY: pass 2, build REDO and UNDO list
[04-Jun-2015 10:11:29]  RECOVERY: pass 3, redo 19 transactions
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38034
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38035
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38036
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38037
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38038
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38039
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38040
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38041
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38042
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38043
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38044
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38045
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38046
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38047
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38048
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38049
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38050
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38051
[04-Jun-2015 10:11:29]  RECOVERY: REDO transaction 38052
[04-Jun-2015 10:11:29]  RECOVERY: opened database ob2cdb_40
[04-Jun-2015 10:11:30]  ***Fatal runtime library error***
[04-Jun-2015 10:11:30]      Specific problem: Couldn't get slot from delete chain
[04-Jun-2015 10:11:30]  ***********************************
[04-Jun-2015 10:11:30]  * Please report this condition to *
[04-Jun-2015 10:11:30]  * your software supplier.         *
[04-Jun-2015 10:11:30]  ***********************************
[04-Jun-2015 10:11:30]  Exiting to operating system
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Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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hi alex:

 

This report?

Get reports from "omnidbuitl -info" and "omnidbutil -extendinfo"??

 

regards

Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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Your Database is corrupted beyond auto-recover.

If you haven't done already get a case with HP opened to get it checked.

Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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Found a Recommendation from 2005, maybe it helps:

 

hi,

u may like to try this:

. move /var/opt/omni/db/catalog/rdm.chi file.
. execute the omnisv.sh stop command.
. execute the omnisv.sh start command.

also, if it works, please remember to assign points for this as well as for the previous post u have started:

http://forums2.itrc.hp.com/service/forums/questionanswer.do?threadId=917332

regards.

what you do not see does not mean you should not believe

Re: OMNIDC(consistency) Corrupted: 1 major errors detected

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In case you had running Backup- or Copy-Sessions during the Check you can likely ignore the DCBF Errors.

If a DCBF File gets appended or removed during the check it will often be stated as corrupt, just to be reported fine on the next scan.

Run omnidbcheck -dc -summary at a time where no Jobs are running and note the Media reported as corrupted.

Retry it again the next day, if the same Media are reported they are really corrupt and you might wanna recreate the DCBF File by Re-Importing the Catalog or by Ex- and Importing the whole Media from IDB.

61:2052 - Bar backup session was started but no client connected -VSS HyperV

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Good morning Guru's

 

I have an issue with a backup since the HyperV cluster was upgraded from Windows 2012 to 2012 R2.

The hyperv environment was working perfectly well on 2012 (with 30 VM's). The admin created a new cluster environment and moved the VM's to the new environment and now the backups are failing with this error: -

 

[Major] From: BSM@**** "HyperV_C3-Daily-VT" Time: 04/06/2015 21:15:26
[61:2052] Bar backup session was started but no client connected
in 1800 seconds.
Aborting session!

 

It seems that there is a "timeout" setting that may need to be adjusted from 1800 second (30mins) ???

I did set "OB2VSS_TIMEOUT=240" but it hasn't worked so I think it is the wrong env variable to set in the omnirc files of the host server.

 

Thanks for any help.

 

Regards

 

Adam

 


Re: 61:2052 - Bar backup session was started but no client connected -VSS HyperV

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This is the BSM going into a timeout, omnirc on Client won't help here.

Try modifing one of these two variables in global-ConfigFile on CellManager.

 

#SmWaitForFirstBackupClient

#SmWaitForFirstBackupClientSec=2700

# default: 10 minutes
# This timeout is used by the Backup Session Manager. After the
# backup script on the BAR system starts, the BSM will wait for
# specified timeout for the first client connection. If there
# are no connections in the specified timeout, BSM will go down.

Re: DP8 IDB error

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Hi,

 

  thanks for your hints. Unfortunately, none of them worked.

 

 Later I found that this is really a BUG, which is not fixed in 8.0 yet !!!  , still under "investigation" (forever ?!).

Well ... I upgraded to the latest version 9.03 and the problem disappeared.

 

I hope this will be useful to someone.

 

Regards,

George

 

 

 

------------------------------------------------------------------------

Title : IDB: DataProtector 8.0 Omnidbcheck corrupted (bf) regularly
Document ID : QCCR2A54772
Product - Version: data protector 8.0 8.1 9.0 ;
OS : Windows
Updated : 2015-VI-03

.......

Customer symptom
The Data Protector "omnidbcheck" command fails with corrupted Detailed Catalog
Binary Files (DCBF) error reporting different header and physical size.
Customer resolution
The Data Protector "omnidbcheck" utility is modified to report correctly the header and physical size of
Detailed Catalog Binary Files (DCBF).

........

Fix Version
Release        OS          Status
8.0            Windows     Investigation
8.1            Windows     Completed
9.0            Unspecified Completed
9.0            Windows     Completed

 

 

 

Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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svollrat, Thank You so much for the fix. the removal of the file rdm.chi fixed my problem. After the removal, DataProtector created a new rdm.chi file. DataProtector seems to be working now.  Thanks again for spending time working on this.  I also wanted to Thank Eblyn Solis for the help. Both of you are AWESOME!

Re: DP 8.10 -reset_poor_medium

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Doesn't work in DP 9.0 Patch 9.02 either.

Re: DP7 import B2D store after cell crash

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Hello,

 

If i lost all the informations about the CM, how can i import the B2D tapes into the new cell manager ? I have been created the new B2D using the the old store but how does the import of the catalog ?

 

Diogo

Re: DP7 import B2D store after cell crash

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Hi Diogo,

 

you first need to get the information about the objects stored on the B2D device.

The command "omnib2dinfo -list_objects -b2ddevice <store>" can be used for that. With "omnimm -add_slots <store> <media>" you would add the media and with command "omnimm -import <store gateway> -slot <media>" you retrieve the information.

 

However, as Sebastian wrote, this is not a solution to be used in DR. A file library or jukebox is uch more easier to import. You simply export the information using omnidownload and thats it.

 

Best regards

Daniel

Re: Backup is getting slow after 21% percent.

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Hi,

 

this behavior has been seen for recent version of Data Protector and VMware... What your environment does look like?

 

Best regards

Daniel


Re: After patch to 9.02: Restart Failed Objects hangs

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Hi,

 

I recommend to go for 9.03. It was flagged as "Security-Release" but includes many fixes from errors in previous versions. Just browse through the "change log" and you see what has been fixed.

 

Best regards

Daniel

Re: Bakcup To disk

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Hi,

 

first, please do not use "DFMF" flag on filelibray when not required. DFMF - Distributed File Media Format is used for virtual full backup. It seems not to be relevant for you. So, please remove the flag.

 

Once this has been donw, you could free up space by exporting a media.

However, as you have space problems, I recommend to use deduplication to eliminate redundancy during backup. Have a look at HP's StoreOnce - a free 1 TB version is available at www.hp.com/go/freebackup. The other VSA versions can be used for 60 days as evaluation and depending on your needs the hardware appliance might better fit for you. Go to www.hp.com/go/storeonce for more details.

 

Best regards

Daniel

 

 

Re: Web Services supported in HP Data Protector

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Hi all,

 

have you already searched for Backup Navigator? It's THE reporting tool for Data Protector and allows you to create reports and charts with the information you require.

 

Best regards

Daniel

Re: DP7 import B2D store after cell crash

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Daniel,

 

I have access to the media.log file and with this i can search the slot and import it.

 

All works fine now!

Thanks

Re: DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

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Thanks again for the help. Yes, I am doing a backup now, and will be using omnidbutil to check and maintenance my db. If you have suggestion on syntax on database clean up that would be great, I will be doing a lot of reading on the subject.

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