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Error connecting BAR2 to DMA

March 31, 2014, 5:42 am
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Hi,

From last 2 days we are facing problem with SAPDB MaxDB database…the problem started all of sudden we have not changed anything and there is no problem while taking File system backup.

 

We are able to ping resolve the DNS name without any problem from Cell Manager and DP client. And also when I preview the SAPDB backup no problem only while taking SAPDB backup we are getting error as below,

 

[Normal] From: BSM@testserver3.server.pvt "CSD_Online"  Time: 3/31/2014 12:10:25 PM

      Backup session 2014/03/31-26 started.

 

[Normal] From: BSM@testserver3.server.pvt "CSD_Online"  Time: 3/31/2014 12:10:27 PM

      OB2BAR application on "testserver.server.pvt" successfully started.

 

[Normal] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:13:51

      Executing the dbmcli command: `user_logon'.

 

[Normal] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:13:52

      Executing the dbmcli command: `dbm_configset -raw BSI_ENV /var/opt/omni/tmp/CSD.bsi_env'.

 

[Normal] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:13:52

      Executing the dbmcli command: `medium_put BACKDP-Data[2]/1 /var/opt/omni/tmp/CSD.BACKDP-Data[2].1 PIPE DATA 0 8 NO NO \"\" BACK'.

 

[Normal] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:13:52

      Executing the dbmcli command: `medium_put BACKDP-Data[2]/2 /var/opt/omni/tmp/CSD.BACKDP-Data[2].2 PIPE DATA 0 8 NO NO \"\" BACK'.

 

[Normal] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:13:52

      Executing the dbmcli command: `util_connect'.

 

[Normal] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:13:52

      Executing the dbmcli command: `backup_start BACKDP-Data[2] DATA'.

 

[Critical] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 3/31/2014 12:18:28 PM

      Error connecting BAR2 to DMA.

 

[Major] From: BSM@testserver3.server.pvt "CSD_Online"  Time: 3/31/2014 12:18:28 PM

[61:1005]  Got unexpected close from OB2BAR Backup DA on testserver.server.pvt.

 

[Critical] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:19:31

      Error: SAPDB responded with: -24920,ERR_BACKUPOP: backup operation was unsuccessful

The backup tool failed with 2 as sum of exit codes. The database request was canceled and ended with error -903.

.

 

[Normal] From: OB2BAR_SAPDBBAR@testserver.server.pvt "CSD"  Time: 03/31/14 12:19:31

      Executing the dbmcli command: `exit'.

 

[Normal] From: BSM@testserver3.server.pvt "CSD_Online"  Time: 3/31/2014 12:19:32 PM

      OB2BAR application on "testserver.server.pvt" disconnected.

 

[Critical] From: BSM@testserver3.server.pvt "CSD_Online"  Time: 3/31/2014 12:19:32 PM

      None of the Disk Agents completed successfully.

      Session has failed.

 

[Normal] From: BSM@testserver3.server.pvt "CSD_Online"  Time: 3/31/2014 12:19:33 PM

 

      Backup Statistics:

         

            Session Queuing Time (hours)         0.00       

            -------------------------------------------     

            Completed Disk Agents ........          0         

            Failed Disk Agents ...........          0         

            Aborted Disk Agents ..........          0         

            -------------------------------------------     

            Disk Agents Total  ...........          0         

            ===========================================     

            Completed Media Agents .......          0         

            Failed Media Agents ..........          0          

            Aborted Media Agents .........          0         

            -------------------------------------------     

            Media Agents Total  ..........          0         

            ===========================================     

            Mbytes Total .................       0 MB       

            Used Media Total .............          0         

            Disk Agent Errors Total ......          0   

 

 

I have also changed the parameter in global file as below but still same problem.

 

BackupDeviceIdle=1200
SmWaitForNewBackupClientSec=1200
SmWaitForFirstBackupClientSec=1200

 

One thing I notice is that when I start manually the backup it is taking little long time to start the backup earlier it should start immediately. So I am guessing it is not able to resolve the name quickly or something is stopping/pausing to start the processes. But when I ping both Cell Manager and DP client from command prompt no problem.

 

Thanks,

Narendra 

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Data Protector 8.1, Insufficient Permissions while accessing GUI after 8.0-to-801

March 31, 2014, 6:18 am
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Greetings, 

 

I updated my DP 8.0 to 8.1

Afterwards I am not able to open the GUI. It asks me for username and password, but the domain username and password are not working. 

I searched the forums and tried the "omnigencert.pl" procedure which also did not help 

 

Can anyone give me an idea of what I am missing here. 

Appreciate all the help

 

Thanks

Saad

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RDS taking ALL CPU it can... Dp7.0

March 31, 2014, 6:46 am
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My backup are taking FOREVER.  This morning coming in I see this:

 

Cpu states:
CPU   LOAD   USER   NICE    SYS   IDLE  BLOCK  SWAIT   INTR   SSYS
 0    0.78  78.1%   0.0%   7.8%  14.1%   0.0%   0.0%   0.0%   0.0%
 2    1.38  97.0%   0.0%   3.0%   0.0%   0.0%   0.0%   0.0%   0.0%
 4    0.43  10.6%   0.0%  12.5%  76.9%   0.0%   0.0%   0.0%   0.0%
 6    0.61  18.1%   0.0%  11.4%  70.5%   0.0%   0.0%   0.0%   0.0%
---   ----  -----  -----  -----  -----  -----  -----  -----  -----
avg   0.80  50.9%   0.0%   8.7%  40.4%   0.0%   0.0%   0.0%   0.0%

 

System Page Size: 4Kbytes
Memory: 1118948K (830224K) real, 1988196K (1386100K) virtual, 4492204K free  Page# 1/25

CPU TTY  PID USERNAME PRI NI   SIZE    RES STATE    TIME %WCPU  %CPU COMMAND
 6   ?  1992 root     152 20   269M   191M run   4364:30 206.56 206.20 rds

 

Suggestions?

DP7.0 on HP-UX11.31

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Re: PowerVault PV-122T SDLT 320 Driver

March 31, 2014, 7:55 am
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I would suggest that on the Media Agent that controls this drive, from the MS-DOS prompt

 

      cd \Program Files\Omniback\bin

      devbra -dev

 

and see what is found in the category of 'Tape'.  It should contain a serial number and a SCSI path.  Just type in the SCSI path that you see from this command into the empty field for the tape library

 

Your version of DP is very much out of support

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Re: DP v8.1 issue with HPUX agents

March 31, 2014, 8:11 am
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Thanks for letting up know, Jim, I will be sure to send this to the rest of the team

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Re: Error connecting BAR2 to DMA

March 31, 2014, 8:35 am
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I checked several lab cases, and have these suggestions:

 

Delete, or comment out the file

 

SmWaitForFirstBackupClientSec=1200

 

and, in its place, add

 

SmWaitForFirstBackupClient=600
 
This value is expressed in MInutes instead of seconds (1200 seconds is 20 minutes)
 
I'm not sure about this one, it seems to me that 20 minutes would be plenty long enough
 
==============
 
You did not state what version of DP you have, but I found that versions 6.21, 7.01, and 8.x have been patched to fix this problem.  It appears that 2 shared libraries were not loading successfully
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Importing IDB

March 31, 2014, 8:37 am
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Greetings, 

 

I wanted to ask If there is a way to actually Import the IDB (backup session details) and DEVICE configuration (tape drives etc) from 8.0 to 8.10 ?

We installed 8.10 on a windows 2008 R2 server... 8.0 version was also running on a Windows 2008 R2 version. 

Is it possible to import IDB from 8.0 version ?

 

Thanks

Saad

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Re: Data Protector 8.1, Insufficient Permissions while accessing GUI after 8.0-to-801

March 31, 2014, 8:38 am
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This is a known problem, and is fixed this way:

 

we have a parsing bug in the omnigencert.pl and that procedure below does not work, since it always takes default value.

To fix customer case, there might be many, follow the following procedure:

  • Find in /etc/opt/omni/client/components/webservice.properties the keystore password
  • cd to /opt/omni/sbin directory
  • regenerate the certificate using the following command:
  • perl omnigencert.pl –server_id <FQDN of your server> -user_id hpdp -store_password <Your keystore password> -cert_expire <number of days less than 24 * 365>
  • omnisv stop
  • omnisv start

Alternatively, for now, just search the perl script for '24 * 365' and replace it with '10 * 365'.

There is going to be a corrected version of  'omnigencert.pl '

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Re: Importing IDB

March 31, 2014, 8:51 am
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I checked the Product Announcemetns Guide, and the Installation and Licensing GUide, and did not see anything about having to do any type of IDB conversion as would have to be done when upgrading from 6.21 or 7.x, the only thing I found to be aware of is this:

 

 

On HP-UX 11.31 (Itanium) and SUSE Linux Enterprise Server (x86-64) the maximum size of database files can exceed the default maximum size of 2 GB. Consequently, during an upgrade to Data Protector 8.10 a warning message is displayed with an advice to adjust the maximum size of database files. This adjustment should be done after the upgrade, as it may take a significant amount of time, depending on the database size. See "Troubleshooting upgrade" .

 

I would think that you could stop DP on the original server, make a copy of

 

   ProgramData -> Omniback -> Server -> db80

 

and copy it to a temporary folder on the new cell manager, stop DP there, and put the copied 'db80' folder in the place of the existing one.  Start DP and run

 

   cd \Program Files\Omniback\bin

   omnidbutil -show_cell_name            which should show the cell name fo the original cell server

   omnidbutil -change_cell_name        which should change ownership of the IDB to the current cell manager

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Re: Importing IDB

March 31, 2014, 9:04 am
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Hi Bob,

 

I tried the procedure but now the omnisv -start is not able to startup the idb service

here is the error i get.

Cannot start "hpdp-idb" service, system error:

The service did not respond to the start or control request in a timely fashion.

 

I tried replacing back the db80 file, but still the same

any ideas?, maybe a log file i can check to see what exactly is the issue ?

 

Thanks

Saad 

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Re: Importing IDB

March 31, 2014, 10:16 am
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DP 8.1 had this problem, and I think we finally figured it out

 

Problem:

During the update to DP 8.1, the hpdp-idb service does not start.
As a consequence, the import of the IDB (core update) does not work and needs to be repeated.

The update to DP 8.1 creates a file "C:\Program"and does not clean it up after the installation:

The solution consists of the sequence of the following steps (assuming that common path C:\Program Files\OmniBack has been used).

1) Delete the file "C:\Program".

2) Do "omnisv stop" and "omnisv start".

3) Use "omnisv status" to check that all services have been started.

You may not find the file \Program in C:, it depends on how you installed DP.  But, in general, if you see a '\Program File or folder, stop DP, delete the file/folder, try to restart DP

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Re: Error connecting BAR2 to DMA

March 31, 2014, 11:35 am
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Hi Bob,

Thanks for the reply and i have followed your suggestion and added

SmWaitForFirstBackupClient=600

 

We have DP version as below,

HP Data Protector A.06.20: OMNICC, internal build PHSS_42602/DPSOL_00464/DPLNX_00170(b621), built on Fri Dec  9 18:22:14 2011

 

But as i said SAPDB backup was working without any problem for last 2 years this problem has come suddenly from last 2 days we have not made any changes to the DP or anything on server.

 

So i am surprised what it cause that now i am not able to take SAPDB backup...filesystem backup no problem and also preview of SAPDB backup no problem.

 

It will be good if you can let me know what could have cause this problem. As i have observe now it is taking little long time to execute the backup i am guessing it is trying to resolve or stopped/pause for a while.

 

[Critical] From: OB2BAR_SAPDBBAR@host1.hostname.pvt"EEP"  Time: 31-03-2014 23:38:44
 Error connecting BAR2 to DMA.

 

Thanks,

Narendra

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Re: Data Protector 8.1, Insufficient Permissions while accessing GUI after 8.0-to-801

March 31, 2014, 11:54 am
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We had that same error.  This is what we did to fix it.

 

Steps:

1. Stop the services.
2. Create a new certificate using the following command:

"Program Files\OmniBack\bin\perl.exe" "\Program Files\Omniback\bin\omnigencert.pl" -server_id <full qualified DNS/host name> -user_id HPDP -store_password <keystorePassword> -server_san ip:<IP address>

3. Start the services.
4. Try to access the GUI again.

The keystorePassword can be found at:

<ProgramData\OmniBack>\Config\client\components\webservice.properties

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Re: Error connecting BAR2 to DMA

March 31, 2014, 12:51 pm
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You did not specify what type of server SAPDB is running on, but, I would check that server, and see if there are any hanging processes, specifically

 

sapdbbar

sapdb_backint

util_sapdb

 

Also, check for

 

vbda

vrda

bma

rma

mma

 

Kill any of these that you see

 

Whether or not you see any hanging processes, stop and restart DP at a time when nothing is running, and run

 

   /opt/omni/sbin/omnidbutil -clear

 

If none of this helps, you will probably need to open a case for this problem

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Re: RDS taking ALL CPU it can... Dp7.0

March 31, 2014, 1:04 pm
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Did you get these numbers from the command 'top' or from some other source, like Glance or Measureware?  'top' can be very inaccurate when it comes to DP, at least on older versions of HPUX

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StoreOnce Enterprise Manager installation failure

March 31, 2014, 2:19 pm
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I am unsure wether this is the correct forum section to post on this subject, but since I couldn't find a more suitable one, here it goes...

 

I've been trying to install the trial version of the StoreOnce Enterprise Manager software on a test environment, due to recomendations on deployment of StoreOnce VSA by HP, and I'm encountering an error which prevents me from completing the installation sucessfully.

 

The error message seems to be related to user privileges.

 

So far I have disabled  UAC, given full administrative privileges to the "TrustedInstaller" user group on the installation directory (which is used by the msi installer to access directories and registry keys), and changed the default installation directory, to no effect.

 

I'm using Windows 7 64 bits.


Can anyone help me?

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Error installing agents

March 31, 2014, 2:50 pm
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Hi I need help.

 

Trying to install DA agent received the error:

 

Service Data Protector Inet is disabled. You need to reboot the computer before installation can proceed.

 

DP 8.00 cell mgr win 2008.

 

Any hints ?

TIA and best regards

Jose

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Queuing Will Always Timeout

March 31, 2014, 9:18 pm
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Using DP 7 and have never been able to get queuing to work.  It will queue but it always times out even though the drives become empty and are not locked.  We've tried HP Support and got as far as entering just about every trial license there is, but it still times out.  Would appreciate any help - thanks!

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Re: StoreOnce Enterprise Manager installation failure

March 31, 2014, 10:39 pm
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Hi, 

I have not used it and have no experience with it.

 

Have you tried installing it with "Run as administrator"? It is sometimes needed even when you are in administrator group.

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Re: ORA-01017: invalid username/password; logon denied

April 1, 2014, 9:40 am
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Hi and thank-you for your suggestions.  I have checked both the rman username/password and the username/password for the db user and both are ok yet DP keeps stating that error.  It's like DP is stuck.  I tried deleting the job and readding it.  Something is stuck somewhere because when I clicked the first next while setting up a new job all the configuration fields are filled in with the job I deleted.  I tried logging out of DP and the host it is on and back on and it still seems to "remember" the configs for that job.  This seems very strange, it should not do that.

 

Any other ideas?

 

Thx,

Dave

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