Most of what I found on this error involves having OES2 installed on the Linux system, which, to my knowledge, makes it look like a Novell server. Please check for this, if it does not have this application present, you can ignore the 1st three possibilities
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Cause
SMS services have failed or not been started.
Workaround / Fix
This issue is resolved after re-starting SMS service using the command:
/etc/init.d/novell-smdrd start
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Run ls /opt/omni/lib
Go to cd /etc
Run ls *rel*
cat novell-release
If it has OES in the patch level
Then, rename the novell-release file
for example: novell-release.old
Remove the Client installation from the DP GUI
Install the Client again.
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Cause
It appeared that the required service tsafs wasn't running.
Check using:
/opt/novell/sms/bin/smsconfig -l tsafs
Could not communicate with SMDR
Workaround / Fix
From http://www.novell.com/support/viewContent.do?externalId=7001767 is how to start the tsafs service.
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Now, a non-OES2 possibility
Check the /etc/hosts file on the Linux client, and make sure this line is in there
127.0.0.1 localhost loopback
The entry is actually the work 'localhost', not a hostname
If it is not there then add it
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Finally, I saw some lab cases where this was fix with a new binary. If you are still on DP 6.2, I recommend that you upgrade to 6.21 by installing a patch bundle, and install the subsequent patches. The patch bundle and patches can be downloaded from