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(DP) Support Tip: "The required xinetd or inetd daemon is not installed on the client system..."

October 27, 2015, 12:14 pm
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The following error is seen when installing, onto RHEL 6.7, DP 9 from the DP DVD...

   "The required xinetd or inetd daemon is not installed on the client system..."

 

 

A possible example solution...

 

   See if xinetd is running            
                `ps -elf | grep -i xinetd`
   See if xinetd is installed          
                `rpm -qa | grep -i xinetd`

In this case xinetd was not running or installed
   To see if xinetd is available to install
                `yum search xinetd`
   
In this case the following was received...
     "Loaded plugins: product-id, refresh-packagekit, security, subscription-manager
      ============================= N/S Matched: xinetd ==============================
      cvs-inetd.noarch : CVS server configuration for xinetd
      xinetd.x86_64 : A secure replacement for inetd
      Name and summary matches only, use "search all" for everything."

So in this case xinetd was available. To install it...
                `yum install xinetd.x86_64`

After this it was possible to install the DP 9 software.

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Re: Data Protector 9.0 and StoreOnce

October 27, 2015, 12:35 pm
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Regarding
Question #3.  My Manager & Director have said that they want to get away from tape backups.  It was my understanding that DP 9.0 Data deduplacation would all me to keep my backuped data for ever.  Then I read further in a DP document and read that if I want to keep the backed up data longer than one year then I need to back it up to tape.  Is this correct?

Answer

I would say your understanding ("keep my backuped data for ever") was incorrrect.

I only know StoreOnce Software (SOS) really well, it is a low cost
dedplication solution, and is not intended for permanant data storage.
I'm not sure where they give a spec, but it is in the documenttation that
it is not  for permananent data storage.
In my opinion a few weeks, or one or 2 months, is a typical time period.
2 months maximum (in my opinion).

Object copy the data to another format if you need it longer.


There are two, more expensive, HP dedplication solutions
    - Virtual StoreOnce Appliance
    - The physical StoreOnce appliances.

Certainly the physical StoreOnce appliances are OK for protecting data longer,
than 2 months but I don't think they are for permananent data storage.

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Re: Storeonce error: storeOnce device offline, network error ....

October 27, 2015, 12:58 pm
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It might be because ataimeout has activated.

Set

OB2MEDIUM_KEEP_ALIVE_INTERVAL=1800

in the Gateway/MediaAgent server omnirc file.

With this setting Keepalive packets are sent more often.

You need DP 9.03 or 9.04 for that value to be affective.

 

Also make sure the StoreOnce Appliance firmware is up to date.

3.1.3 has an adjustment that can help prevent this error.

 

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omnib -datalist backup success return code

October 28, 2015, 1:58 am
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Hi,

I am planning to call the omnib commandline argument to take backup of the filesystem to which RMAN writes to. After initiating the omnib command from the script, I need to know the return code if the backup succeeded or not and then exit the script accordingly.

How do I know the status of the filesystem backup issued using the omnib command line?

Regards,
Vasant

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Re: throughput

October 28, 2015, 2:53 am
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Re: omnib -datalist backup success return code

October 28, 2015, 3:32 am
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Hi,

 

this is described in Command Line Interface Reference guide: 

 

Possible return values of commands are:

 

1 Program failed, command syntax error.
2 Program failed, invalid argument.
3 Program failed, internal error.
4 Program failed, reason unknown.

 

Some commands may return additional error messages. These are
described in individual reference pages.

 

Additional return values of the omnib command are:


10 - There was an error while backing up some files. All agents completed successfully.
11 - One or more agents failed, or there was a database error.
12 - None of the agents completed the operation; session was aborted by Data Protector.

 

 

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Re: omnib -datalist backup success return code

October 28, 2015, 3:59 am
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thank you markovdi, this is very helpful.

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Re: Storeonce error: storeOnce device offline, network error ....

October 28, 2015, 8:59 am
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It is not due to time out. We have been going back and forth with DP support on this and no resolution so far.

The jobs worked fine for and then failed all of a sudden. The support showed the following error from the logs.

[260] [IpcIO_Recv] SSL_read(0000000000DA3A70) -1 ssl: 2 'error:00000002:lib(0):func(0):reason(2)'

[260] [IpcIO_Recv] SSL_read(0000000000DA3A70) -1 err: 0 'error:00000000:lib(0):func(0):reason(0)'

[260] [IpcIO_Recv] SSL_read(0000000000DA3A70) -1 ern: 10035 'Unknown error'            

When I saw this I went ahead and enabled the encrypted communication again by right clicking the clients(they were enabled in all the clients because DP disk agent has an exploit vulnerability if you don't). This fixed the issue for a while.

However, we are back on the same track and the jobs fail with the same error again. We use storeoncesoftware component and not the appliance.

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HP DATA PROTECTOR 7 - Oracle Integration Problem

October 28, 2015, 11:02 am
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Dears , lately am facing issues with oracle backup , am using HP DATA PROTECTOR 7 

 

removed old client from Oracle database server which is windows server 2008 r2 

and reinstall it again .

but when trying to creat new Oracle backup . Connecting to server and database is always in errors ,

finaly after updte patches and removing antivirus am getting this error 

 

Invalid mode of operation.
OB2ERR:8003

 

Please see attached screen shot

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(DP) Support Tip: modular package for DP CM can not move to "up/running" status

October 28, 2015, 11:02 pm
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[Customer symptom]
A modular package for DP CM is "starting" status forever .


# cmviewcl

CLUSTER        STATUS
cluster1       up

  NODE           STATUS       STATE
  node1          up           running

    PACKAGE        STATUS           STATE            AUTO_RUN    NODE
    ob2cl          starting         starting         disabled    node1

  NODE           STATUS       STATE
  node2          up           running

 

[Cause]
In a configuration file (ex. ob2cl.conf) , external_script is set as follows .

 

ex.)
external_script                       /etc/cmcluster/ob2cl/test_sleep.sh

 

When a cluster package is started up , external_script is executed prior to service_cmd .
If external_script never finishes , the package status can not move to "up" .

In case of executing service_cmd , even if service_cmd doesn't exit , the package status can move to "up" .
For instance , "csfailover.ksh start" doesn't exit to monitor server processes (omnisv.sh start_mon -timeout 3) .


[Workaround / Fix]
Please pay attention not to set any scripts that never finishes as external_script in a configuration file .

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Re: How to have DP GUI show the actual name of the virtual server?

October 29, 2015, 12:44 am
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This will be available in 8.14 release

 

 

 

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Re: Storeonce error: storeOnce device offline, network error ....

October 29, 2015, 12:48 am
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Is ist a Catalyst over FC or normal store? What do you get logged in media agent debug_d2d.log file when the error is reported in session messages? 

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Re: How to have DP GUI show the actual name of the virtual server?

October 29, 2015, 1:29 am
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Great to see hopefullt in som 9.x release as well, I have an open ER to HP about this

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Re: Data Protector 9: IDB Failure, "Error while running the PSQL script"

October 29, 2015, 2:57 am
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Probably you have already solved the problem, but I want to know you my opinion.

 

1) this problem in my case happened because I changed the credential of the local service Data protector Inet. After some days I changed the password and all It became right.

 

2) HP Data protector is a very complex software anc there are very few people who know it HP include.

Open a case in HP means to write a lot of e-mails and e-mails and often without solution.

 

Attilio Marchi

Italy

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List Backup Session

October 29, 2015, 3:26 am
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Hello,

 

I need to list my backup session of past 6 months for the auditing purpose.

 

 In the DP GUI under Reporting tab> Reports I have session reports where parameters are set to list the session of past 6 months.

 

Now when I run the parameter I recieve only the 25 days of session reports from starting and at the end it written NULL.

 

I think there is soem parameter which need to be editied either in omnirc or global file so that reports can send reports for maximum bumber of days.

 

I can get the same session o/p from CLI : omnidb -sess -last 200 but I need the o/p in HTML that's why trying to get it from GUI.

 

Appreciate any help.

 

Regards,

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Re: Data Protector 9: IDB Failure, "Error while running the PSQL script"

October 29, 2015, 4:43 am
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agreed.

 

Which is why these forums are great.

 

I experienced the same issue reported as above and the following fixed my issue:

 

Set user <Data Protector user used for services> with the following privilege inside System Local Policies (secpol.msc > Local Policies > User Rights Assignments):

"Act as part of operating system"


Also…. Change “replace process level token” again in Local Polices!


Then omnisv –stop, omnisv –start.

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(DP) Support Tip: modular package for DP CM can not move to "up/running" status

October 28, 2015, 11:02 pm
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[Customer symptom]
A modular package for DP CM is "starting" status forever .


# cmviewcl

CLUSTER        STATUS
cluster1       up

  NODE           STATUS       STATE
  node1          up           running

    PACKAGE        STATUS           STATE            AUTO_RUN    NODE
    ob2cl          starting         starting         disabled    node1

  NODE           STATUS       STATE
  node2          up           running

 

[Cause]
In a configuration file (ex. ob2cl.conf) , external_script is set as follows .

 

ex.)
external_script                       /etc/cmcluster/ob2cl/test_sleep.sh

 

When a cluster package is started up , external_script is executed prior to service_cmd .
If external_script never finishes , the package status can not move to "up" .

In case of executing service_cmd , even if service_cmd doesn't exit , the package status can move to "up" .
For instance , "csfailover.ksh start" doesn't exit to monitor server processes (omnisv.sh start_mon -timeout 3) .


[Workaround / Fix]
Please pay attention not to set any scripts that never finishes as external_script in a configuration file .

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Re: How to have DP GUI show the actual name of the virtual server?

October 29, 2015, 12:44 am
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This will be available in 8.14 release

 

 

 

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Re: Storeonce error: storeOnce device offline, network error ....

October 29, 2015, 12:48 am
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Is ist a Catalyst over FC or normal store? What do you get logged in media agent debug_d2d.log file when the error is reported in session messages? 

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Re: How to have DP GUI show the actual name of the virtual server?

October 29, 2015, 1:29 am
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Great to see hopefullt in som 9.x release as well, I have an open ER to HP about this

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