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(DP) Support Tip: Data Protector 9.* cannot be installed as cluster aware cell manager

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If you are trying to install DP 9.* version on windows server 2012 or 2012R2 and not getting the "Cell Manager cluster resource" screen: Capture.PNG

 

Please make sure that used installation server depot is upgraded to at a least 9.02 patch bundle level. Earlier version as 9.0 and 9.01 don't allow cluster installation.


Re: Critical error SQL on Dataprotector

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Hi Victor,

I would suggest to open a support case, so that can be further reviewed with debugs 

Oracle Backup Issue :

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 HI :

I have a issue for backup oracle archive log. the following is message from HP DataProtector.

Thanks for help.

## ENV Info

RHEL :  RHEL 5.7 x86-64

Oracle Databae Version : 11.2.0.4

HP Data Protector version : A.07.00  Internal build version : 105

Agent Patches : 7.03  (BDL703)

Driver Extension for SAN / all platforms : 4

 

### HP Data Protector Messages

[Normal] From: BSM@zzbob-dpserver "ZBCDMP24_ARCH_DAILY" Time: 11/3/2015 6:15:06 PM
Backup session 2015/11/03-21 started.

[Normal] From: BSM@zzbob-dpserver "ZBCDMP24_ARCH_DAILY" Time: 11/3/2015 6:15:06 PM
OB2BAR application on "e-bob-fatp-vip" successfully started.

[Normal] From: ob2rman@e-bob-fatp01 "zbcdmp24" Time: 11/03/2015 06:15:09 PM
Starting backup of target database.

Net service name: zbcdmp24.
Instance status: OPEN.
Instance name: zbcdmp24.
Database DBID = 2786961257.
Database control file type: CURRENT.
Database log mode: ARCHIVELOG.


[Normal] From: ob2rman@e-bob-fatp01 "zbcdmp24" Time: 11/03/2015 06:15:09 PM
Starting Oracle Recovery Manager.


Recovery Manager: Release 11.2.0.4.0 - Production on Tue Nov 3 18:15:09 2015

Copyright (c) 1982, 2011, Oracle and/or its affiliates. All rights reserved.

RMAN> CONNECT TARGET *
2> CONNECT CATALOG *
3> HOST 'exit';
4> run {
5> allocate channel 'dev_0' type 'sbt_tape'
6> parms 'SBT_LIBRARY=/opt/omni/lib/libob2oracle8_64bit.so,ENV=(OB2BARTYPE=Oracle8,OB2APPNAME=zbcdmp24,OB2BARLIST=ZBCDMP24_ARCH_DAILY)';
7> allocate channel 'dev_1' type 'sbt_tape'
8> parms 'SBT_LIBRARY=/opt/omni/lib/libob2oracle8_64bit.so,ENV=(OB2BARTYPE=Oracle8,OB2APPNAME=zbcdmp24,OB2BARLIST=ZBCDMP24_ARCH_DAILY)';
9>
10> send device type 'sbt_tape' 'OB2BARHOSTNAME=e-bob-fatp-vip';
11> backup
12> format 'ZBCDMP24_ARCH_DAILY<zbcdmp24_%s:%t:%p>.dbf'
13> archivelog until time 'sysdate-0.5'
14> delete input;
15> backup
16> format 'ZBCDMP24_ARCH_DAILY<zbcdmp24_%s:%t:%p>.dbf'
17> current controlfile;
18> }
19> EXIT
RMAN-06005: connected to target database: ZBCDMP24 (DBID=2786961257)

RMAN-06008: connected to recovery catalog database


RMAN-08205: datafile changes, starting full resync of recovery catalog
RMAN-08236: 2 datafiles resized
RMAN-08004: full resync complete
RMAN-08030: allocated channel: dev_0
RMAN-08500: channel dev_0: SID=6308 device type=SBT_TAPE
RMAN-08526: channel dev_0: Data Protector A.07.00/103

RMAN-08030: allocated channel: dev_1
RMAN-08500: channel dev_1: SID=8816 device type=SBT_TAPE
RMAN-08526: channel dev_1: Data Protector A.07.00/103

RMAN-06421: sent command to channel: dev_0
RMAN-06421: sent command to channel: dev_1

RMAN-03090: Starting backup at 03-NOV-15
[Major] From: BSM@zzbob-dpserver "ZBCDMP24_ARCH_DAILY" Time: 11/3/2015 6:25:35 PM
[61:2052] Bar backup session was started but no client connected
in 600 seconds.
Aborting session!

[Major] From: BSM@zzbob-dpserver "ZBCDMP24_ARCH_DAILY" Time: 11/3/2015 6:31:17 PM
[61:1002] The OB2BAR backup DA named "UNKNOWN" on host e-bob-fatp01
reached its inactivity timeout of 300 seconds.
The agent on host will be shutdown.

[Critical] From: BSM@zzbob-dpserver "ZBCDMP24_ARCH_DAILY" Time: 11/3/2015 6:56:06 PM
None of the Disk Agents completed successfully.
Session has failed.

[Normal] From: BSM@zzbob-dpserver "ZBCDMP24_ARCH_DAILY" Time: 11/3/2015 6:56:06 PM

Backup Statistics:

Session Queuing Time (hours) 0.00
-------------------------------------------
Completed Disk Agents ........ 0
Failed Disk Agents ........... 0
Aborted Disk Agents .......... 0
-------------------------------------------
Disk Agents Total ........... 0
===========================================
Completed Media Agents ....... 0
Failed Media Agents .......... 0
Aborted Media Agents ......... 0
-------------------------------------------
Media Agents Total .......... 0
===========================================
Mbytes Total ................. 0 MB
Used Media Total ............. 0
Disk Agent Errors Total ...... 0

[Normal] From: BSM@zzbob-dpserver "ZBCDMP24_ARCH_DAILY" Time: 11/3/2015 6:56:07 PM
OB2BAR application on "e-bob-fatp-vip" disconnected.

Bar backup session was started but no client connected in 600 seconds.
Aborting session!

### Agent process of Database Server 

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
10119 oracle 25 0 75.2g 28m 19m R 99.4 0.0 1:46.42 oracle
2560 root 10 -5 0 0 0 R 89.6 0.0 220:30.97 kswapd3
2558 root 11 -5 0 0 0 D 67.4 0.0 207:57.41 kswapd1
32119 oracle 20 0 49.6g 22g 960 R 37.8 14.3 4:01.44 util_cmd
5120 oracle 17 0 259m 31m 5652 R 19.7 0.0 1:54.85 replicat
1417 root 17 0 2420 732 304 R 18.9 0.0 3:56.83 cmasm2d
31215 oracle 19 0 49.4g 22g 960 R 14.0 14.2 3:50.49 util_cmd    <==
5515 oracle 25 0 75.2g 35m 22m R 13.1 0.0 963:19.20 oracle
6095 oracle 15 0 75.2g 27m 23m S 13.1 0.0 0:03.57 oracle
11372 oracle 15 0 75.2g 28m 23m R 13.1 0.0 0:03.35 oracle
16540 oracle 25 0 203m 7364 3256 R 13.1 0.0 45:37.19 server
17019 oracle 18 0 75.2g 26m 20m R 13.1 0.0 0:17.80 oracle
19715 root 25 0 66212 1516 1044 R 13.1 0.0 0:02.10 hpetfe
28136 root 25 0 0 0 0 R 13.1 0.0 9:23.42 dmp_daemon
28176 oracle 25 0 75.2g 34m 28m R 13.1 0.0 78:00.72 oracle
29327 oracle 21 0 75.2g 33m 26m S 13.1 0.0 77:48.01 oracle
30647 oracle 19 0 49.8g 22g 960 R 13.1 14.3 4:06.73 util_cmd  <===

Re: Can RMAN govern and control physical deletetion of backup pieces based on its RETENTION POLICY

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Fully tested and it must work as RMAN & DP integration :)

Cheers,

JN

Re: Oracle Backup Issue :

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Hi,

Try this:

1-Reinstall component on client.

2- Add this lines to .omnirc file. (/opt/omni/.omnirc) if the file doesn't exist , created.

OB2SHMIPC=0
OB2IPCKEEPALIVE=1
OB2INETTIMEOUT=10
OB2IPCKEEPALIVETIME=900
OB2IPCKEEPALIVEINTERVAL=60

Regards

 

 

 

Re: 61:3003] Lost connection to OB2BAR Backup DA named

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hi,

I am having the same issue...

I checked all the connectivity, DNS if fine, name resolution OK, No firewalls running.

also i set the omnirc variables in CM and backup host and restarted... nothing worked..

DP 9.0 with latest patch and windows cell manager.

Did you resolve your issue? 

anybody have idea about this?

Re: 61:3003] Lost connection to OB2BAR Backup DA named

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The KeepAlives can only help to certain point, after that a unstable system or network-connection cannot be compensated.

If you have more MediaServers configured try switching it up, if that also doesn't help the clients EventLog/Syslog and the DP debug.log have to be examined for futher clues.

Re: Critical error SQL on Dataprotector

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Hi markovdi,

 

Sorry but i don't know how i open a support case. Can you help me for open a support case ?

 

BR,

PHE Victor


Re: Critical error SQL on Dataprotector

Re: DP9 installing CM gives hpdp-as problems

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this got resolved.

hostname resolution was the main issue.

after configuring the name resolution, re started the installation, so that the files get updated.

that worked..!!

Oracle Linux Issue - Disk Agent install - The required xinetd or inetd daemon is not installed

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Hi All

Can I please ask of your expertise in resolving my Disk agent deployment issue.

I have 4 Oracle Linux servers (2.6.32-100.34.1.el6uek.x86_64) and have successfully insralled da, and ma on 3 of these.

We are performing local da,ma install's as we have 1 Windows Cell Manager (version 8.10).

When issueing the following (which works fine on the other 3 servers):

./omnisetup.sh -server server.domain.com -install da,ma

we receive:

The required xinetd or inetd daemon is not installed on the client system.

We have checked the DP support tip and the Xinetd service is running. (http://community.hpe.com/t5/Data-Protector-Support-and-News/DP-Support-Tip-quot-The-required-xinetd-or-inetd-daemon-is-not/m-p/6806260/highlight/true#M149864).

Can anyone add or make any recomendations.

Thanks in advance.

(DP) Support Tip: Linux security software preventing connections on port 5555

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SELinux (RedHat) or APParmor (SUSE) are enabled by default and prevent connections to port 5555 on DP clients.

Appropriate rules should be created on both security tools to allow access to incoming/outgoing connections for DP.

But if you don't know ho to create such rules you can simply disable them by following these instructions:

https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/Security-Enhanced_Linux/sect-Security-Enhanced_Linux-Enabling_and_Disabling_SELinux-Disabling_SELinux.html

https://forums.opensuse.org/showthread.php/472561-Disabling-AppArmor-from-the-command-line

Re: Oracle Linux Issue - Disk Agent install - The required xinetd or inetd daemon is not installed

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Check /etc/services for and entry like:

personal-agent  5555/tcp                # Personal Agent

It's the 5555/tcp that's important.  Comment it out and try again.

HTH

Jeremy

Re: Oracle Linux Issue - Disk Agent install - The required xinetd or inetd daemon is not installed

File library full

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We have a few backups set to copy data to a file library and from there it is archived to tape and then the file libary data is deleted.  However, recently we had a copy that hung so it didn't complete the process of deleting the data.  I am not real familiar with this setup yet, so how do I go back into the file library within data protector and clear this data off properly.  Our other backup jobs using the file library are now hanging since there isn't enough space and I keep getting mount requests.  The error I am seeing is:

There is no disk space available for file library "File_lib_1_tapeserver"!

Please add some new disk space to this library.

Thanks in advance for any help you can provide.  


using cleaning tapes

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Hello
can I use hp cleaning tapes with MSL6480 without barcode labels ?
Thanks

Re: using cleaning tapes

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Hi, 

It should,
1- check that the barcode reader is disabled, right-click on the library and search the properties on tab control
2- on Repository tab, bottom, you can select  slot who has the cleaning cartridge.

 

Regards

 

 

 

Re: File library full

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you can just recycle protection of file library media that's not needed, then sany new backup to it is supposed to delete expired .fd files 

Re: VMware Granular Recovery Extension Web Plug-In

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i've the same problem

Http Error - 500

{"message":"Unexpected error :There was a problem while sending query to service https://server02.ayto.vva:7116/dp-gui/grePlugin/GetMountProxies.jsp. Check that this agent is accessible."} 

This is the output of the vsphere_client_virgo.log

[2015-11-17 23:17:14.185] [ERROR] http-bio-9443-exec-12 com.hp.dp.gre.restlayer.mvc.ServicesController java.lang.Exception: Unexpected error :There wa
s a problem while sending query to service https://server02.ayto.vva:7116/dp-gui/grePlugin/GetMountProxies.jsp. Check that this agent is accessible.
[2015-11-17 23:17:13.279] [INFO ] Thread-71 com.hp.dp.gre.util.CleanUpUtil Last run time is less than the time interval, s
o no clean up required.
[2015-11-17 23:17:13.224] [INFO ] http-bio-9443-exec-12 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [getCurrentProperty] end
[2015-11-17 23:17:13.223] [INFO ] http-bio-9443-exec-12 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [convertProperty] start
[2015-11-17 23:17:13.127] [INFO ] http-bio-9443-exec-12 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [retrieveObjectProperties] start
[2015-11-17 23:17:13.126] [INFO ] http-bio-9443-exec-12 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [getCurrentProperty]
[2015-11-17 23:17:13.113] [INFO ] http-bio-9443-exec-12 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl MYGRE Entering getClientDescription
[2015-11-17 23:17:13.095] [INFO ] http-bio-9443-exec-12 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl MYGRE Starting phrase to create an ExtensionMan
agerFinder
[2015-11-17 23:17:13.095] [INFO ] http-bio-9443-exec-12 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl MYGRE [getProperties] start
[2015-11-17 23:17:12.135] [INFO ] Thread-70 com.hp.dp.gre.util.CleanUpUtil Last run time is less than the time interval, s
o no clean up required.
[2015-11-17 23:17:12.078] [INFO ] http-bio-9443-exec-7 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [getCurrentProperty] end
[2015-11-17 23:17:12.077] [INFO ] http-bio-9443-exec-7 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [convertProperty] start
[2015-11-17 23:17:12.004] [INFO ] http-bio-9443-exec-7 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [retrieveObjectProperties] start
[2015-11-17 23:17:12.004] [INFO ] http-bio-9443-exec-7 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [getCurrentProperty]
[2015-11-17 23:17:11.989] [INFO ] http-bio-9443-exec-7 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl MYGRE Entering getClientDescription
[2015-11-17 23:17:11.948] [INFO ] http-bio-9443-exec-7 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl MYGRE Starting phrase to create an ExtensionManagerFinder

 

Anybody has a solution?

 

DP 9 + StoreOnce + Cannot open device (Device is locked by another MA agent.) Warning

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Hi,

we are performing our first backup/restore tests with a StoreOnce 4500 backup device, DP 9.04 and Oracle DB's. Backups was running fine, but now we are seeing lots of warnings during restore of the Oracle DB.

I neither understand why the StoreOnce device is locked, nor the ABORT request from the client. Any ideas?

....
[Warning] From: RMA@sdet2028 "DE_SDES0213_ORADB01_SDET2028 [GW 27828:48:2815626980407280244]" Time: 17.11.2015 15:55:15 [90:54] \\sdes0213 \DE_SDES0213_ORADB01\12b87de3_56429b53_1fe4_03fe Cannot open device (Device is locked by another MA agent.) [Major] From: OB2BAR_SBT_CHANNEL@sdeu0377 "C02" Time: 17.11.2015 15:55:15 Received ABORT request from RSM (ERR: Error starting Media Agent.) [Major] From: OB2BAR_SBT_CHANNEL@sdeu0377 "C02" Time: 17.11.2015 15:55:15 Received ABORT request from RSM (ERR: Error starting Media Agent.) [Warning] From: RMA@sdet2028 "DE_SDES0213_ORADB01_SDET2028 [GW 27828:34:2815626980407280244]" Time: 17.11.2015 16:28:29 [90:54] \\sdes0213 \DE_SDES0213_ORADB01\12b87de3_5642b4f6_1fe4_0423 Cannot open device (Device is locked by another MA agent.) [Warning] From: RMA@sdet2028 "DE_SDES0213_ORADB01_SDET2028 [GW 27828:40:2815626980407280244]" Time: 17.11.2015 16:28:29 [90:54] \\sdes0213 \DE_SDES0213_ORADB01\12b87de3_5642b4f6_1fe4_0423 Cannot open device (Device is locked by another MA agent.) [Major] From: OB2BAR_SBT_CHANNEL@sdeu0377 "C02" Time: 17.11.2015 16:28:29 Received ABORT request from RSM (ERR: Error starting Media Agent.) [Major] From: OB2BAR_SBT_CHANNEL@sdeu0377 "C02" Time: 17.11.2015 16:28:29 Received ABORT request from RSM (ERR: Error starting Media Agent.) [Warning] From: RMA@sdet2028 "DE_SDES0213_ORADB01_SDET2028 [GW 27828:41:2815626980407280244]" Time: 17.11.2015 16:30:24 [90:54] \\sdes0213 \DE_SDES0213_ORADB01\12b87de3_5642b4f6_1fe4_0423 Cannot open device (Device is locked by another MA agent.) [Major] From: OB2BAR_SBT_CHANNEL@sdeu0377 "C02" Time: 17.11.2015 16:30:24 Received ABORT request from RSM (ERR: Error starting Media Agent.)
....

 

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