Hello,
Firstly I would suggest you to upgrade to DP 9.06.
Then can you give us more information.
Is you backup host (the one with the VEAgent) is also the vCenter server ?
What is your vCenter version ?
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Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion
↧
Re: ipc read error
Can you upgrade to 9.06 first to see whether or not the issue is solved ?
If not, you'll need to generate the debugs and open a case to know what is going wrong.
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EADR Windows Server 2012R2 and HP DP 9.06
Hello!
I have DP 9.06 (Cellmanager) installed on Windows Server 2012R2 (was an upgrade from Server 2008R2).
I have Severs Windows Server 2008R2 and Windows Server2012Rs I want to backup with EADR.
WAIK for Windows 7 is installed on CellManger.
Now I want to install Assessment and Deployment Kit (ADK 1.1) for Windows 8.1 and Windows Server 2012 R2. But what Features I need for EADR?
- Application Compatibility Toolkit (ACT)
- Deployment Tools
- Windows PE
- User State Migration Tool (USMT)
- Volume Activation management Tool (VAMT)
- Windows Performance Toolkit
- Windows Assessment Services
- microsoft SQL Server 2012 Express
Can anyone tell me what I have to install?
rg
Hansi
↧
Re: EADR Windows Server 2012R2 and HP DP 9.06
Hello,
You need Windows PE (and the Deployment tool is a prerequisite or vice versa)
↧
Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion
Hello,
Kindly note that we upgraded the HP DP to 9.05 still with same error.
And regarding the backup host, yes it is the vcenter server also.
vcenter version is 6.0.
please advise,
↧
↧
Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion
ok it's a known issue.
This is a VMware issue.
You'll find your answer here : http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2120818
↧
Restore issue to vcenter 6.0U1
Restore issue to vcenter 6.0U1
The backups of the vm's in vcenter 6.0U1 are running perfect.
I only have issues with the restore of a vm.
When the restore is done I see the vm in the inventory grayed out (invalid)
and see the following error in the restore log
[Normal] From: RSM@bu-dco02.bel.centric.lan "" Time: 12/05/2016 13:15:17
Restore session 2016/05/12-10 started.
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:16:05
Virtual Machine 'AP-DCO39-CA2048': Restoring session 2016/05/08-9 as new virtual machine 'dco39_rest' ...
[Normal] From: RMA@bu-dco05.bel.centric.lan "IIT Store_gw1 [GW 2728:0:15243797494510903105]" Time: 12/05/2016 13:16:38
STARTING Media Agent "IIT Store_gw1 [GW 2728:0:15243797494510903105]"
[Normal] From: RMA@bu-dco05.bel.centric.lan "IIT Store_gw1 [GW 2728:0:15243797494510903105]" Time: 12/05/2016 13:16:39
Loading medium from slot \\10.75.99.16\IIT_Store\6b22b1bd_572f3c9b_0768_022f to device IIT Store_gw1 [GW 2728:0:15243797494510903105]
[Normal] From: OB2BAR_VEAgent@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:16:44
Starting OB2BAR Restore: vc-gda01.its.centric.lan:/4/vc-gda01.its.centric.lan%2F501a7792-ff6d-a6cb-82fe-a1066f9478f2 "VEAgent"
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:16:45
Creating folder C:\ProgramData\OmniBack\tmp\6c80cca0-b8d8-4641-8b75-67ad62fa443a ...
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:16:58
Creating Virtual Machine 'dco39_rest' ...
Datacenter: Oostkamp
Host/Cluster: Cluster DCO - Production - ESX 6.0
Datastore: VV_IIT2015
[Normal] From: OB2BAR_VEAgent@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:18:33
Completed OB2BAR Restore: vc-gda01.its.centric.lan:/4/vc-gda01.its.centric.lan%2F501a7792-ff6d-a6cb-82fe-a1066f9478f2 "VEAgent"
[Normal] From: OB2BAR_VEAgent@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:19:08
Starting OB2BAR Restore: vc-gda01.its.centric.lan:/4/vc-gda01.its.centric.lan%2F501a7792-ff6d-a6cb-82fe-a1066f9478f2%2F6000C29f-1fff-b0ab-b928-1f273b7b0b18 "VEAgentDisk"
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:21:00
Virtual Machine 'dco39_rest': Creating snapshot ...
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:21:56
Virtual Machine 'dco39_rest': Restoring ...
Disk: scsi0:0
Datastore: VV_IIT2015
Transport method: NBDSSL
Disk buffer: 1 MB
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:34:37
Virtual Machine 'dco39_rest': Reverting current snapshot ...
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:34:38
Virtual Machine 'dco39_rest': Removing snapshot ...
[Normal] From: OB2BAR_VEAgent@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:34:39
Completed OB2BAR Restore: vc-gda01.its.centric.lan:/4/vc-gda01.its.centric.lan%2F501a7792-ff6d-a6cb-82fe-a1066f9478f2%2F6000C29f-1fff-b0ab-b928-1f273b7b0b18 "VEAgentDisk"
[Normal] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:34:51
Virtual Machine 'dco39_rest': Virtual machine configuration uploaded successfully.
[Major] From: VEPALIB_VMWARE@bu-dco06.bel.centric.lan "/Oostkamp" Time: 12/05/2016 13:34:56
Restore failed.
[Normal] From: RSM@bu-dco02.bel.centric.lan "" Time: 12/05/2016 13:35:00
OB2BAR application on "bu-dco06.bel.centric.lan" disconnected.
[Normal] From: RSM@bu-dco02.bel.centric.lan "" Time: 12/05/2016 13:35:00
Restore Statistics:
Session Queuing Time (hours) 0,00
-------------------------------------------
Completed Disk Agents ........ 2
Failed Disk Agents ........... 0
Aborted Disk Agents .......... 0
-------------------------------------------
Disk Agents Total ........... 2
===========================================
Completed Media Agents ....... 0
Failed Media Agents .......... 0
Aborted Media Agents ......... 0
-------------------------------------------
Media Agents Total .......... 0
===========================================
Mbytes Total ................. 33957 MB
Used Media Total ............. 2
Disk Agent Errors Total ...... 0
Current patch level is A.09.06
C:\Users\svc-dco01-dp>omnicheck -patches
Patch level Patch description
===========================================
DPWIN_00886 (A.09.06) Core Component
DPWIN_00886 (A.09.06) Core of Integrations component
DPWIN_00887 (A.09.06) Cell Manager Component
DPWIN_00888 (A.09.06) Disk Agent
DPWIN_00889 (A.09.06) General Media Agent
DPWIN_00890 (A.09.06) User Interface
DPWIN_00896 (A.09.06) HPE P6000 / HPE 3PAR SMI-S Agent
DPWIN_00891 (A.09.06) English Documentation (Guides, Help)
DPWIN_00886 (A.09.06) Pegasus Libraries
DPWIN_00886 (A.09.06) Core Technology Stack
DPWIN_00887 (A.09.06) Cell Server Technology Stack
DPWIN_00887 (A.09.06) Application Server Technology Stack
DPWIN_00887 (A.09.06) Web Services
DPWIN_00887 (A.09.06) Java Runtime Environment Technology Stack
DPWIN_00887 (A.09.06) Job Control Engine Service Dispatcher
DPWIN_00887 (A.09.06) Job Control Engine Service Registry
Number of patches found: 16.
Generated at: 2016-05-12 13:57:56
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June 23rd: Online Expert day Data Protector!
Hello Everyone,
Data Protector is hosting an Online Expert Day on June 23rd, 2016! Mark this on your calendars!
If you are a customer with a support contract, then we would like to invite you to join us Data Protector Support Customer Forum on June 23rd, when HP product Experts will be online for 19 hours to answer any questions regarding:
Data Protector Any Topic
The event is scheduled to run for 19 hours.
Start time 10:00 AM SGT (23rd June)/ 07:00 PM Pacific Daylight Time / 10:00 PM Eastern Daylight Time (22nd June) / 03:00 AM Greenwich Mean Time (BST) June 23rd
End time Event end time: 05:00 SGT (24th June)/ 02:00 PM Pacific Daylight Time / 05:00 PM Eastern Daylight Time / 10:00 PM Greenwich Mean Time (BST) June 23rd
What is an Online Expert Day?
Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions. Online Expert Days give you a chance to talk directly with the HP Experts!
How does the Online Expert Day event work?
HP Experts will be online for 19 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies". An online conversation will be born!
To participate, you do need access to the Data Protector Support Customer Forum if you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.
To check this please do the following:
- Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
- Login using your HPE Passport credentials
- Check to see if your SAID is listed and active. This is important.
- If not, please add it
If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hp.com.
For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HPE Passport profile, please click here.
For upcoming Online Expert Days, please bookmark the HP Software Online Support Services - Forum events page.
If you have questions regarding the Online Expert Day event, please reply to this message.
We look forward to your attendance and your questions!
Regards,
HP Support
↧
(DP) Support Tip: Minimizing the Size of Data Protector Debugs
Sometimes collecting Data Protector debugs can be challenging because of the disk space required where the debugs are written to. There are several strategies that can assist with managing this:
1) The debugs can be redirected to an alternate volume/directory by setting OB2DBGDIR=<desired destination path> in the omnirc file.
2) The debug range can be adjusted to collect only the debug range required to analyze the problem. Example:
OB2DBG=199-231 debugs.txt
Note that using this method requires highly advanced knowledge of what ranges report what information.
3) Debugs can be enabled only for the Data Protector Processes that are being examined. Example:
OB2DBG=1-331,333-500 debugs.txt BMA
This option will only generate debugs for the BMA (Backup Media Agent Process).
4) Debugs can be compressed on the fly by specifying the following syntax:
OB2DBG=1-331,333-500,gz debugs.txt
Note the "gz" appendage onto the debug range. This will produce a debug file that is created in gzip format.
All of the above strategies can be combined to further tune and minimize the size of the DP debugs. These are considered advanced topics for debugging. I strongly recommend that if you are interested in using these features that you speak with Data Protector Support Consultant for assistance.
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↧
Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion
Hello,
As we understand that the work arround solution is to separate the Vcenter from the HP DP host.
And as other solution to copy those files to backup directory.
It is right ?
So if we decide to go through the second scenario, what is the disadvantages for copying those DLL files to backup directory ?
Please advise,
↧
Re: HP Data Protector 9.0, Error: Couldn't unlock Vmotion
Hello,
Yes you have understood the two options.
For the second scenerio, you should document it because it may be helpful in case you need to reinstall DP and the folder is removed.
I've done it several time at small customer's site with no seen issues.
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AIX extremely slow backups over LAN
HP DP Cell manager is 9.06 is running on Windows 2012.
AIX 6.1.0.4 on P520 Server
HP DP 8.1 or 9.0, Client and Media agents installed (8.0 on one server) updated to 9.0.
- Regardless of network configuration (different subnets) or the changes applied to the network stack on the AIX server ( kernel tunning made minimal impact on this).
- Backing up text files and some small binary file
- The link speed between the Cell Manager and the client is 1Gbe.
- Transfer rate is super slow - around 22.22MBps!! Regardless of what is done.
Has anyone encountered this?
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[61:4001] Error accessing the database, in line 4615, file ..\bsmutil.c.
[Critical] From: BSM@cellmanager "adhoc" Time: 5/12/2016 9:25:20 PM
[61:4001] Error accessing the database, in line 4615, file ..\bsmutil.c.
Database subsystem reports: "Database internal error - see debug.log for details."
PS C:\Users\myID> omnisv -status
ProcName Status [PID]
===============================
rds : Active [16188]
crs : Active [45284]
mmd : Active [48340]
kms : Active [62916]
uiproxy : Active [63452]
omniinet: Active [10288]
Sending of traps disabled.
===============================
Status: All Data Protector relevant processes/services up and running.
Omnicheck -patches.
Patch level Patch description
===========================================
DPWIN_00862 Core Component
DPWIN_00862 Core of Integrations component
DPWIN_00863 Cell Manager Component
DPWIN_00866 Disk Agent
DPWIN_00864 Media Agent
DPWIN_00865 User Interface
DPWIN_00867 English Documentation (Guides, Help)
DPWIN_00862 Pegasus Libraries
DPWIN_00868 Virtual Environment Integration
DPWIN_00870 StoreOnce software deduplication
DPWIN_00869 VMware Granular Recovery Extension Agent
Number of patches found: 11.
Error Description:.
Backup starting but the session showing as R-session ID and it is failing.
Any Hlep on this.
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↧
Re: Backup failure with "Drive-based encryption" selected
I just want to inform you that the recommended fix was sent by support and solve the issue, now the backup jobs using tape drive level encryption is working as it should, case closed.
↧
Re: AIX extremely slow backups over LAN
Are you using any omnirc parameters on the AIX client or media agent?
Regards,
Sebastian Koehler
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[64:121] No suitable device found to complete the operation.
After installation of DP 9.06 patch we have a problem.
Some copy sessions are failing with error message: [64:121] No suitable device found to complete the operation.
We found article with the same problem and fix for the DP 9.05 https://softwaresupport.hpe.com/km/KM02246647?lang=en&cc=us&hpappid=202392_SSO_PRO_HPE.
"It happens when we have objects from > 1 source gateways." We check this - correct. If we run copy session from one gateway, then all fine. If more, than fail.
Fix: use csm.exe from DP0905_B106_QCCR2A67152_HF2. But there is no link to download patched csm.exe. Also we can't ask the link or file from HP support.
Does anyone know how to fix this problem or where we can download correct csm file for DP 9.06 ?
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(DP) Support Tip: Change Block Tracking cannot be enabled
Sometimes Data Protector cannot enable CBT for a certain Virtual Machine.
Then we will probably see an error message like this in the session log:
[Major] From: VEPALIB_VMWARE@myserver "/mydatacenter" Time: 01/01/2016 00:01:01
Virtual Machine 'test': Could not enable changed block tracking ...
This could be caused by this Virtual Machine having existing user snapshots which prevent CBT from being enabled.
If there are no snapshots, or the issue persists after deleting them. We can try to manually enable CBT by following this VMware KB:
If CBT cannot be enabled by following the above KB, then we should contact VMware support for help.
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↧
Re: [61:4001] Error accessing the database, in line 4615, file ..\bsmutil.c.
Hey Robert,
this was a known issue on earlier Data Protector A.09.00 versions. What patch bundle are you running? R-Sessions are operations such as loading a media using UMA.
Regards,
Sebastian Koehler
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(DP) Support Tip: [64:25] Cannot perform copy operation due to minimum number of devices not large
Sometimes it may occur that copy sessions complain about the number of devices available.
[Normal] From: CSM@win0011095.engel.int "EMS-DATABASE-ONL-W-LTO6-COPY_MAN" Time: 2016-05-10 07:28
Copy session 2016/05/10-95 started.
[Critical] From: CSM@win0011095.engel.int "EMS-DATABASE-ONL-W-LTO6-COPY_MAN" Time: 2016-05-10 07:28
[64:25] Cannot perform copy operation due to minimum number of devices not large enough.
Minimum number of devices is 1, required 2.
Here an example where the administrator thought all backups selected for copy had used only one device.
Please keep in mind:
Integration backups use dependant streams during backup which requires the same number of devices during
object copy (as where used during backup).
The assumption here is that some of this sessions used more than 1 device.
In cases like above, it is always a good idea to verify all the sessions filtered by copy session for number of devices used.
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Re: DP error 12:8019 and RETVAL 8010
The Sun that creates a very tenuous atmosphere (the heliosphere) for billions of kilometers into space. This wind has a particle density of 5–10 protons/cm3 and is moving at a velocity of 350–400 km/s (780,000–890,000 mph).[105] The distance and strength of the heliopause varies depending on the activity level of the solar wind
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