Have you checked the GRE integration guide shipped with Data Protector A.09.06 in the Docs folder? If this is a VCSA you need to open the firewall on the client that has the GRE agent and on the VCSA.
Regards,
Sebastian Koehler
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
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Re: Dataprotector Licensing discount for a LAB
Hi Sebastian, thank you for the answer.
HPE software customer here.
We do mind about re-building the lab, we aren't going to do much backups here, But we would like be able to do a configuration backup like every three months or so.
Also our company likes to has everything cconfigure in the lab in the same way as in production.
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Re: Dataprotector Licensing discount for a LAB
In that case I would recommend purchasing just a few TB capacity-based license with basic support. This will allow you to use all features and be affortable.
Regards,
Sebastian Koehler
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Re: Converting Cell Manager from HP UX
Hi Tommy,
you should check this link.
Data Protector Migration Unix to other OS
https://www.data-protector.org/wordpress/2011/07/data-protector-migration-unix-to-other-os/
Regards,
Sebastian Koehler
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Data Protector 9.07 update.
This morning I had downloaded and installed the new patch, DPWINDL_00907, and installed it onto my installation server. I then started updating all of the other servers. All of my Windows 2012R2 servers updated without a problem. All of my Windows 2003 & 2008 servers gave me the following error:
[Critical] <bookcover.nwl.local> Error 1260.Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator.
[Critical] <bookcover.nwl.local> Operation failed with error 1638:
"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."
[Critical] <bookcover.nwl.local> [110:1026] Lost connection to client bookcover.nwl.local:
Details unknown.
Does this mean tha tI have to delete Data Protector A.09.06 off the server before I can install the A.09.07 version?
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Re: Converting Cell Manager from HP UX
Thank you Sebastian, I thought it may boil down to importing the media in a fresh environment. I thought about the big/little endian aspect, but I could not remember which was which.
Tommy
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Re: Data Protector 9.07 update.
Hi Jeffrey,
this is a known issue related to a specific Windows 2003 MSI patch installed on the client that prevents software upgrade. There is no solution, since support for Windows 2003 was terminated by Microsoft.
To resolve the issue, remove the Data Protector client locally and push the A.09.07 agent to the system or install from \\InstallationServer\Omniback.
Regards,
Sebastian Koehler
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Re: Converting Cell Manager from HP UX
Endianness only matters if you try to move pieces of the IDB such was DCBFs directly. If you use the MCF transport format and omnidbutil -writedb/readdb it does not matter. You can export on HP-UX and import on Windows or Linux.
Regards,
Sebastian Koehler
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
With VC5.5U2 and above, GRE UI is changed from Flex to Angular and it has gone Agentless.
So probably you need to:
- Delete (with remove components) the VCenter client from DP Cell manager
- Restart VCenter service and Vcenter webclient service in VCenter server.
- Install VMWare Granular Recovery Extension agent component in Cell manager or any other Host part of the cell. This will act as the mount proxy. (Mandatory pre-req)
- Import the VCenter again to the cell along with select "Advanced GRE Web Plugin" tick box
- Close, clear the cache and open the Web Browser; Open VCenter Web client.
- In VM-> Manage -> HPE DataProtector -> Settings : Set the mount proxy path
Now you can proceed to Recovery.
Hope you are using VC5.5U2 or higher and firewall is disabled or configured for the ports in use.
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
GRE agent is installed on 2 servers on my infrastructure, but the vCenter choose to work with the good one
On the "debug.log" file, I see these lines which concerns the "vmwaregre-agent.exe" process
2016-07-07 10:35:00.638 vmwaregre-agent.exe.7960.4368 ["/lib/ipc/ipc.c $Rev: 52399 $ $Date:: 2016-03-11 08:21:03 ":1301] A.09.00 b107 ipc_sendDataEx: IpcHandle -1 does not exist cmd:vmwaregre-agent.exe Function trace (currentLevel=3): Level 3: IpcGetEntry() Level 2: ipc_sendDataEx() Level 1: ipc_sendDataEx(handle=-1, buffer size=0, timeout=0) Level 0: OB2Utility::Run()
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
And finally, on my firewall, I have 2 rules
vCenter any => DP CM any / action : accept
DP CM any => vCenter any / action : accept
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
Could you add an user <ANY>, group <ANY>, host <ANY> to the Data Protector admin group to see if it is a permission issue?
Regards,
Sebastian Koehler
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
I have exactly the same issue adding the "any" user
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
Are you able to share the virgo.log from the vCenter server?
Regards,
Sebastian Koehler
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
I have only lines like that : "[2016-07-07 14:07:47.467] [INFO ] http-bio-9443-exec-7 com.hp.dp.gre.agentcomm.socket.SocketAgentImpl [startAgent] Java waits for socket to be set... "
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
After a reboot of the vCenter, I was able to access to the plugin. I clicked on "New Request", I see the backup I have for my VM, I was not able to create a Restore Request because there is no Mount Proxy on the dropdown list.
So I tried to go to "GRE Settings", but the same as everytime... "Loading"
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
I suspect the Mount Proxy machine. (The first machine in which you have installed the GRE agent)
Which OS it is?
Check firewalls are disabled or configured.
If possible remove this mount proxy and try GRE with the second mount proxy or a new server.
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
It's a Windows 2008 R2 server, firewall are disabled
I'm unable to remove this mount proxy because it acts as mount proxy for my vCenter 5.1 infrastructure
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(DP) Support Tip: hpdp-idb service fails to start on Windows Servers
in some instances the failure of the hpdp-idb service may fail to start after services ahve been stopped and restarted or after an applicatio crash (check the event log to confirm App Crash)
run omnisv -stop
then omnisv -status
note that all services are down
next run the task manager or tasklist and note any instances of Postgres and kill these (taskkill PID /T), better yet reboot the server if possible to clear zombie threads
hpdp-idb should now start
open a support ticket if this does not resolve the issue alsong with the pg_logs contents (ProgramData\Omniback\server\db80\pg\pg_log) and any crash dumps from C:\ProgramData\Microsoft\Windows\WER\ReportQueue
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Re: GRE plugin integration with vCenter 5.5 and DataProtector 9.06
- Hope you have upgraded the Data Protector in all the clients and now all the Clients in the CellManager(CM) are of same version.
- Make sure Vepa(Virtual Environment Integration) also installed along with VMWare GRE agent in all the mount proxies.
- You should able to remove any mount proxy from the CM. Incase any errors from DP, you can manually remove from the client-> Control Panel. Just reconnect the GUI to refresh the changes.
- Same mount proxy can be used for VC5.1 as well as VC5.5. (Only Linux Guest VM needs a Linux mount proxy)
- Is VC5.1 GRE working?
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