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HP Data protector VTL error

February 20, 2017, 6:50 am
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Hi All,

we are getting error in database restoration via VTL 4500.

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:54:26
STARTING Media Agent "HP:Ultrium 6-SCSI_1(4)"

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:54:27
=> UMA@vm_sol_dms@/dev/rchgr/autoch17
Loading medium from slot 7 to device /dev/rtape/tape17_BESTn

[Normal] From: VRDA@back "SAP" Time: 20-02-2017 15:54:28
STARTING Disk Agent for back:KED.0

[Minor] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
[90:56] /dev/rtape/tape17_BESTn
Cannot close device ([6] No such device or address)

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
Ejecting medium '7'.

[Major] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
[90:64] => UMA@vm_sol_dms@/dev/rchgr/autoch17
Cannot unload exchanger medium (Details unknown.)

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
ABORTED Media Agent "HP:Ultrium 6-SCSI_1(4)"

 

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(DP) Support Tip. Copy objects are not included if CopyAutomatedMaxObjects variable value is reached

February 20, 2017, 7:03 am
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At least for DP 9.08 and DP 9.08_113 During copy session if value for variable CopyAutomatedMaxObjects is reached the rest of object are ignored but no error or warning message is showed.

In the past, when this was exceeded the copy job would fail with the following error.....

[Critical] From: CSM@domain.com "" Time:
[12:1171] Too many objects match specified filters.

Currently the failed objects are ignored, if source data protection is expired as it was not copied could be create a potential data risk. Please open support case for to get proper fix.

Best Regards

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Re: HP Data protector VTL error

February 20, 2017, 7:06 am
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Hello

Please check that RMA server has device /dev/rtape/tape17_BESTn as claimed from OS point of view. If backups was done using differnt device you need to change dev name manually.

Best Regards

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Re: Bad catalog access for message #0 in set 9004

February 20, 2017, 7:11 am
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Hello

Are you sure about GUI console is running the same level of patches tahn cell manager? DO you get the same error from different GUI console?

If you have installed any specific patch for SQL integration GUI conbsole (new omnien.dll) must be installed too.

 

Best Regards

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Re: HP Data protector VTL error

February 20, 2017, 8:26 am
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Thanx for reply,

 

But we have assing only one drive for this group.

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omnidb in bashscript

February 20, 2017, 8:44 am
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I have set a variable with some value, when i am displaying it value with echo command it displays the value correctly but when i use this variable inside command it does not work . can anyone please help in this.

echo $hiteshobject
ameras0009.abc.com:/D 'ameras0009.abc.com [/D]'26:/home/a-hkat # omnidb -winfs "${hiteshobject}"No objects were found.26:/home/a-hkat # echo "${hiteshobject}"ameras0009.abc.com:/D 'ameras0009.abc.com [/D]'26:/home/a-hkat # omnidb -winfs ameras0009.abc.com:/D 'ameras0009.abc.com [/D]'SessionIDStartedDurationObjectStatusSize[KB]NumberOfErr=============================================================================================2017/02/20-37903:00:2808:14:24Running376928002017/02/20-22103:00:2800:13:25Completed376928002017/02/19-12203:00:3130:07:24Failed00

 

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Software migration Symantec Backup Exec to HPE Dataprotector

February 20, 2017, 11:57 am
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Dear,

I am in a job of migrating LTO2 and LTO4 tapes to an LTO6, my client now has Symantec Backup Exec software. And I need to migrate the Software to HPE Dataprotector, my question is how I can perform this migration, what is needed to change the software, and if it is feasible?

 

best regards,

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Re: 61:1002 The BMA named "DRIVE 1" on host reached its inactivity timeoutof 8400 seconds

February 20, 2017, 6:19 pm
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Hi,

You can turn on debug to get more detailed information.  These debugs are stored in /tmp.

There are 2 ways to turn on debugs (better to search for "debug" in the online help - it's more detailed):

1) In the DP GUI - under File -> Preferences.  This will generate debug on the CM, MA, and DA.  I don't think this is what you require.

2) In the client, edit the .omnirc file and put in "OB2DBG=1-200", then run the affected job.

Have fun analysing the debug logs!

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Re: Data Protector Post-Backup Copy Protection

February 20, 2017, 6:23 pm
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It really depends on the media you perform the post-copy on.  If it's tape, the data is still available until the tape is reused (recycled).  If it's disk, there's a daily process to clean-up (delete) expired media.

DCBF (catalog data) will follow the primary data expiry.  It's just that the post-backup copy is marked as a secondary copy.

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Re: Hyper-V VM backup

February 20, 2017, 6:30 pm
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Hi,

Just to confirm, did you use "Import a Hyper-V client" on the 2 nodes AND the virtual cluster name?

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Re: Licence Issue - Drives

February 20, 2017, 6:35 pm
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From a licensing side, you are fine.  SAN drive licenses can be used for Windows drives.

However, if you do want to get rid of the irritating messages, just add an additional hostname to the tape device configuration.

Normally we have a normal Prod hostname and a Backup LAN hostname (i.e. server and server-bck or server-bkp).  Configure those 2 into the drive device configuration and it'll be a "proper" SAN drive.

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Re: DP 8.10 -reset_poor_medium

February 20, 2017, 6:39 pm
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As someone above replied, check whether your media validity is set to 36 months (default)?  Those tapes that are close to 36 months will turn "Fair" first, before turning to "Poor".

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Re: Data protector error -Cannot write to device ([5] I/O error)

February 20, 2017, 6:51 pm
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SCSI bus reset?  Haven't seen them in a long while.

Are you running Parallel SCSI with a daisy chain?  You may want to check your SCSI terminator, or check the drives one-by-one until you find tha fault.

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Re: Error: Writer 'Microsoft Hyper-V VSS Writer' failed to prepare files for backup. Code 145:575

February 20, 2017, 6:53 pm
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Did you check if the Hyper-V integration agent in the VM is running?  You can normally see this by running 'dmesg' and looking for HyperV.

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Re: Question about Deduplication

February 20, 2017, 6:57 pm
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Check the D2D hardware admin guide.  I believe the Dedupe pool should be on per VTL/store, not global pool.  As long as you backup to the same VTL it will dedupe successfully.

I've only worked with StoreOnce (generation 3) , not the generation 2 devices.

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Re: Was handed a very old (6.10?) data protector instance - need help

February 20, 2017, 7:06 pm
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Well, it's great you're updating this.

As this is a Linux install, here are the common DP paths.

/etc/opt/omni/server/config is the DP configuration path.  Underneath this, cell/cell_info lists all the clients in the Cell Manager.

/opt/omni are where the binaries are.

/var/opt/omni are the log files and database.

For DP 6.1, you have 2 options to setup GUI:

1) Get a Windows machine and install DP 6.1 GUI, provided you still have the install media (or can get a copy).

2) Check whether the previous admins installed the Java GUI.  I can't recall how to run that now - search this forum :).

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Re: Cannot start "rds" service, system error: [1053]

February 20, 2017, 7:08 pm
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The presence of "rds" means you're running DP 7 and below.  If it suddenly just stopped you might have an IDB corruption, and need to restore the IDB to the "last good copy".  Otherwise raise a support case.  There are some rds related patches that may help, but no guarantees.

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Can data protector write from one source to two tape-drives?

February 21, 2017, 12:05 am
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Hello,

 

I have HPE Data Protector (Cell, Manager, Client all on one machine) Version A09.08 Build 112, running on Windows Storage Server 2012 R2

To the same machine connected a IBM LTO6 with Library and 2 drives.

 

In my backup-job I have configured to backup two small hdds (together ~100GB), windows configuration, recovery volume and my big data-partition (~10TB).

Data protector starts to use drive1 for the small hdds and (simultaneous) drive2 for the big data partition. So both drives are connected and configured properly.

But I found no way that data protector uses both drives for the same source / for the big data partition.

Is there any way to configure this?

 

Thanks for your help

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Re: Hyper-V VM backup

February 21, 2017, 1:43 am
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yes make sure all hosts are re-imported as hyper-v clients and enter credentials.

when adding a backup, dont worry about VSS transportable. Just use normal backup. VSS is used anyway....

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Re: Cannot start "rds" service, system error: [1053]

February 21, 2017, 1:49 am
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with DP down, do you have file /var/opt/omni/db/catalog/rdm.chi ? If so, move the file somewhere then start DP....

 

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