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Re: Was handed a very old (6.10?) data protector instance - need help

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Learning some commands!

[root@pldataprot01 bin]# ./omnirpt -report cell_info
Cell Information

Cell Manager: pldataprot01.wthg.com
Creation Date: 02/16/2017 02:00:40 PM

Name: pldataprot01
# Clients: 2
# Backup Specifications: 3
MMDB Server: pldataprot01
Licensing Server: pldataprot01


Data Protector 9 with Oracle 12c Database give error "12:8019 Integration cannot be configured"

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Hi All,

We are configuring the DataProtector 9 to take backups of Oracle Database 12c that is newly installed but ending up with below error

The database reported error while performing requested operation.
SBT_LIBRARY=/opt/omni/lib/libob2oracle8_64bit.so
CHILDERROR:1
Process exit code: 1, Signal: 0
RMAN PID=30451
APPERROR:
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of allocate command on DP_TEST channel at 02/16/2017 12:32:15
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer
Additional information: 7110
ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
SBT error = 7110, errno = 0, sbtinit: internal error - invalid argument(s)
Recovery Manager complete.
[12:2001] The client is not a member of any cell.

Workarounds done so far:

1. Created a soft link in oracle home to point to this particular library

[oracle@server dbhome_1]$ ll | grep libobk
lrwxrwxrwx 1 oracle dba 36 Feb 15 16:29 libobk -> /opt/omni/lib/libob2oracle8_64bit.so

2. Also created the soft link within the Oracle home lib folder

[oracle@tproddb lib]$ pwd
/home/oracle/app/oracle/product/12.1.0/dbhome_1/lib
[oracle@serverlib]$ ll | grep libobk
lrwxrwxrwx 1 oracle dba 36 Feb 16 07:30 libobk -> /opt/omni/lib/libob2oracle8_64bit.so
[oracle@server lib]$

3. Included this lib path in export LD_LIBRARY_PATH

4. Granted full permissions to folder /opt/omni

5. Tried multiple times, removing and importing the client from cell manager

Still there is no luck and ending up with the above error
However, the file system backups preview executes successfully, issue remains with Oracle backups

Environment details are as below
HP Cell Manager : This is Data protector version 9 running on Windows Server 2008 R2
Client System : Database server running on RHEL 7 64 bit
Oracle Database : Oracle database is Oracle 12c Enterprise Edition, (Running in archivelog mode)

Please help in resolving this issue

Thanks
Satya

 

Re: Was handed a very old (6.10?) data protector instance - need help

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Soooooooooooooooooo backups aren't running?

[root@pldataprot01 bin]# ./omnirpt -report session_statistics -timeframe 17/02/01 00:00 17/02/14 00:00
Session Statistics

Cell Manager: pldataprot01.wthg.com
Creation Date: 02/16/2017 02:13:45 PM

Data Written [GB]: 0.00
# Media: 0
# Objects: 65
# Completed DA: 0
# Failed DA: 65
# Running DA: 0
# Pending DA: 0
Success: 0%

 

I found in the docs that DA = disk agent.  Now on to logs to see if we can figure out the failures.  I found:  /var/opt/omni/servers/log/Ob2EventLog.dat.  There are errors about "Not Enough Free Media", which to me says there are tape pools and no tapes in the library are in the available pool.  There are errors about "License Warning", so that is obviously something to look into.

 

-eventname "MountRequest" -errorseverity "0" -datetime "1486789209" -param1 "SS-LTO-4_A"
-eventname "NotEnoughFreeMedia" -errorseverity "0" -datetime "1486834201" -param1 "SS-LTO4-Guardhouse" -param2 "2"
-eventname "LicenseWarning" -errorseverity "0" -datetime "1486834202" -param1 "2" -param2 "Encryption Extension for one client system"
-eventname "MountRequest" -errorseverity "0" -datetime "1486875610" -param1 "SS-LTO-4_B"
-eventname "NotEnoughFreeMedia" -errorseverity "0" -datetime "1486920601" -param1 "SS-LTO4-Guardhouse" -param2 "2"
-eventname "LicenseWarning" -errorseverity "0" -datetime "1486920602" -param1 "2" -param2 "Encryption Extension for one client system"
-eventname "SessionError" -errorseverity "2" -datetime "1486965629" -param1 "2017/02/13-1" -param2 "Spartan-Incremental" -param3 "Spartan" -param4 "2" -param5 "0"
-eventname "NotEnoughFreeMedia" -errorseverity "0" -datetime "1487007001" -param1 "SS-LTO4-Guardhouse" -param2 "2"
-eventname "LicenseWarning" -errorseverity "0" -datetime "1487007002" -param1 "2" -param2 "Encryption Extension for one client system"
-eventname "MountRequest" -errorseverity "0" -datetime "1487048410" -param1 "SS-LTO-4_A"
-eventname "NotEnoughFreeMedia" -errorseverity "0" -datetime "1487093401" -param1 "SS-LTO4-Guardhouse" -param2 "2"
-eventname "LicenseWarning" -errorseverity "0" -datetime "1487093402" -param1 "2" -param2 "Encryption Extension for one client system"
-eventname "MountRequest" -errorseverity "0" -datetime "1487170563" -param1 "SS-LTO-4_A"

Cannot start "rds" service, system error: [1053]

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Hi Team,

I'm new to HPDP. We have HPDP server installed in HP-Unix, from last two days I'm facing an issue that "rds" services was down.

I have tried to up the services, but no luck, tried reboot the server, even there is no luck.

Error:

Cannot start "rds" service, system error:

[1053]

 

Requesting you to help me to get this resolved.

HPDP Version: 6.2

 

Regards,

Vasu H

Re: Cannot start "rds" service, system error: [1053]

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hi,

 

service xinetd status

if it is stopped run the following

service xinetd start

and check the status again

Regards.

 

 

 

Re: Cluster configuration error

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hi,

you can delete and import again , not  loose any backup

1.   Is this the correct approach to fix this connection issue?, delete all cluster and imiport again,

2.  Will I loose all backed up data by doing this?no...nothing.

3.  If I want to re-import cluster, what is the correct sequence of activities..

- delete software on each node.(local delete)

-delete cluster from GUI, if is necesary , maybe was delete it.

-instal  node1 , with cluster aware option, do it local instalation.

-install node 2 .

-check on GUI if the cluster wae import.. if not, try but should be there.

 

Regards.

 

Re: Cannot start "rds" service, system error: [1053]

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Hi,

Thank you so much for your update.

 

I have tried the below steps, I have received the error.

 

# ./omnisv.sh -stop
HP Data Protector services successfully stopped.

# ./omnisv.sh -start
Cannot start "rds" service, system error:
[1053]

#

Not sure, how to resolve it. Evern after reboot the server facing the same issue.

Regards,

Vasu H

Bad catalog access for message #0 in set 9004

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Out of the blue, started receiving these errors. Backup balks on SQLBAR, but continues and completes successfully. DBA confirmed backup was successful

[Normal] From: BSM@tsmc-phpdatp-01 "SQL_TSMC-TWVSQL-21" Time: 2/16/2017 4:38:05 PM
OB2BAR application on "tsmc-twvsql-21" successfully started.

[Critical] From: OB2BAR_SQLBAR@tsmc-twvsql-21"(DEFAULT)" Time: 2/16/2017 4:38:32 PM
OB2BAR_SQLBAR: Bad catalog access for message #0 in set 9004

DBA says no update on SQL software, no update on DP (currently running 7.0 build 107). Was working fine and BAM...we start getting these.

 

Any help would be appreciated.


Re: Cluster configuration error

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Thank you very much for your input.  I will follow the steps and update.

NRW01

LTO7 Tapes BLANK or UNKNOWN after drive error

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Hello!

After an error or an issue with a LTO7 drive ( which is meanwhile replaced ) I had 2 tapes with format BLANK and 1 with format UNKNOWN.

Slot [side] Medium type Medium Label (ID)
==============================================================
1 Data Protector [ACA662L7] ACA662L7
2 Unknown [ACA661L7]
3 Data Protector [ACA660L7] ACA660L7
4 Data Protector [ACA659L7] ACA659L7
5 Data Protector [ACA658L7] ACA658L7
6 Data Protector [ACA667L7] ACA667L7
7 Blank [ACA666L7]
8 Blank [ACA665L7]
9 Data Protector [ACA664L7] ACA664L7

The tapes are inside our MSl6480 library, but from the pools view they are not, see attached screenshot.

There are backed-up data on them!

How can I make them work with Data Protector ( 9.07_110 ) again? HPE support has no suggestion yet.

Any ideas how to solve my trouble?

Best regards, Dirk

Re: DP9.08 Hyper-V and incrementals

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it would seem that if you install a hyper-v 2012 environment, the incremental boxes appear in the backup spec options.

Therefore it works with 2012, but not hyper-v 2008.

I do wish HP would document this sort of information. The DP documentation is not thorough enough in my view!!!!

SQL Restore timed out

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Trying to restore MSSQL from one cluster to another cluster.

when doing the restore, the restore just stop before pre-zeroing process, then the restore timed out.

this is a 20 gb database. when doing 1mb to 2gb restore it goes thru and completes.

Do any ecountered this kind of issue?

 

 

[Normal] From: RSM@udp02n1 "" Time: 2/17/2017 8:08:04 PM

      Restore session 2017/02/17-660 started.

 

[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:09 PM

 

      Hewlett-Packard Data Protector Backup and Restore Agent for Microsoft SQL Server

 

      connected to SQL Server version 10.50 on machine EEQ

 

      Microsoft SQL Server 2008 R2 (SP2) - 10.50.4000.0 (X64)

      Jun 28 2012 08:36:30

      Copyright (c) Microsoft Corporation

      Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)

 

[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:09 PM

      Character set: Latin1-General

     Sort order   : binary code point comparison sort for Unicode Data, SQL Server Sort Order 40 on Code Page 850 for non-Unicode Data

 

 

[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:14 PM

 

      Database name     : 'EBQ'

      Target SQL Server : 'Target.Server.com'

      Source SQL Server : 'source.Server.com'

      Versions to be restored:

 

      Session: 2017/02/16 0604, parallelism:   1, type: full

 

[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:14 PM

      SQL statement:

      RESTORE DATABASE (ELT) FROM

      VIRTUAL_DEVICE = 'Data Protector_EEQ_EBQ_090808730_0'

      WITH REPLACE, RECOVERY, BLOCKSIZE = 4096, MOVE 'EBQDATA3' TO 'R:\EEQ\DATA3\ELTDATA3.ndf', MOVE 'EBQDATA2' TO 'R:\EEQ\DATA2\ELTDATA2.ndf', MOVE 'EBQDATA1' TO 'R:\EEQ\DATA1\ELTDATA1.mdf', MOVE 'EBQLOG1' TO 'R:\EEQ\LOG1\ELTLOG1.ldf', MOVE 'EBQDATA4' TO 'R:\EEQ\DATA4\ELTDATA4.ndf';

 

[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:14 PM

      Starting the restore of the database EBQ

      Version: '2017/02/16 0604'. Type: 'full'.

 

[Normal] From: RMA@cell.manager.Server.com "ULT_VLS02_LTO3.D30" Time: 2/17/2017 9:50:54 PM

      STARTING Media Agent "ULT_VLS02_LTO3.D30"

 

[Normal] From: RMA@cell.manager.Server.com "ULT_VLS02_LTO3.D30" Time: 2/17/2017 9:50:57 PM

      => UMA@cell.manager.Server.com@Changer5:0:8:0

      Loading medium from slot 263 to device Tape136:0:8:41C

 

[Normal] From: OB2BAR_EBQ_0@Target.Server.com "EEQ" Time: 2/17/2017 8:13:39 PM

      Starting OB2BAR Restore: source.Server.com:/EBQ/EBQ/0 "MSSQL"

Re: Bad catalog access for message #0 in set 9004

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The OB2BAR process has come back with a message which DP cant find in its own message catalog.

As the backup continues ok then nothing really to worry about.

It might be worth logging it with HP and see if there is a fix for it so it reports in something english!

Re: Bad catalog access for message #0 in set 9004

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Hi,

 Error you are getting should be taken seriously. Because you are getting it as “critical” -> event though message is not seen it tries to tell you something critical.

Would suggest opening a case with HPE,  not sure though how this will go with unsupported DP 7 version.

 Regards Aleskol

Re: LTO7 Tapes BLANK or UNKNOWN after drive error

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Hi Dirk,

Did you already try to scan the tape? They probably went blank because the drive failed to read the header when they were tried to be used. But if they weren't touched and in a healthy state then a scan of the slot should resolve your problem.

Koen


Re: LTO7 Tapes BLANK or UNKNOWN after drive error

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Also, a restart of Tape library won't hurt i suppose. See this once with a Tape Library, but there all the media were reported as Unknown. A restart of the library resolved this.

Re: Bad catalog access for message #0 in set 9004

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yes this is a critical message and should be looked at with HP, however the agent is making an assumption. I'm sure if it was a critical issue then the backup would fail soon after....

Also as you are on v7, HP will only say upgrade as you wont get much support unfortunately....

Re: LTO7 Tapes BLANK or UNKNOWN after drive error

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Hello Koen,

thank you for your proposal, it works!

I've never scanned a single tape before , so I didn't know that this is an option to handle tapes with this status.

Best regards,    Dirk

Re: DP9.08 IDB restore to another cell. Session finishes but hangs

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I have successful restored with omniofflr .

omniofflr -idb -autorecover -session yyyy/mm/dd-nnn -force -target your.test.server

Bring your F:\DataProtector\server\db80\logfiles\rlog\obrindex.dat- file in place before executing omniofflr. And be careful with the target ;-) In my case session ID and obrindex.dat will be copied by post-exec-script after each IDB backup. Change_cell_name and some work against keystore is needed......

Mathias

Re: DP9.08 IDB restore to another cell. Session finishes but hangs

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